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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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November 01, 2021

Service agent was fast, polite, business like, and full of information. He helped me with some questions I had with the technology. I was very pleased with my service. More

by karenb.austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 02, 2021 -

Kia of North Austin responded

Thank you for the kind words! Our team at Kia of North Austin is thrilled to hear them. We look forward to seeing you again soon.

November 01, 2021

Great customer service. Scheduled an oil change drop off. My car was ready within reasonable time. More

by ROSETTAC72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 02, 2021 -

Kia of North Austin responded

Hello, thanks for taking the time to leave us a review. We're happy to hear that your visit was five-star worthy, and we look forward to seeing you again soon.

October 30, 2021

Had 2 tires and an oil change, I was checking out in under an hr. More

by CHARLESSTRITZINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Wills Philyaw, Tamara Petermann
Nov 02, 2021 -

Kia of North Austin responded

Thank you so much for the wonderful review. We are so pleased to hear that our team was able to provide your oil change in a timely manner. Please come back and see us again for any future service needs!

October 29, 2021

Great service, the representative was very helpful and knew I didn’t have much time and tried his best to get me out there as soon as possible. Defense best service I’ve gotten so far. More

by ALEGAYTAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 29, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 29, 2021

Hi, all the folks we met were very helpful. First went to Kia of South Austin, they were cold and didn’t give us the time of day. Snacks, chargers, and the Lyft rides were nice. We noticed some employees wor More

by zimme24m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Catherine at the cashier was lovely
Oct 29, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 28, 2021

Service was excellent and staff are very nice to work with. I waited in the dealership for the service to be completed, and that took longer than expected, but I understand that it happens. More

by LEVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Martinez, Eugene Penberg, Wills Philyaw, Jamie Griles, Ivan Rodriguez, Tamara Petermann
Oct 30, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 28, 2021

Great customer service. Everything was great except Great customer service. Everything was great except this terrible survey format that forces me to write so much. More

by DAN.HERNBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 29, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 28, 2021

Kia of N. Austin is perfect.From browsing fo buying, Kia of N. Austin is perfect. From browsing fo buying, service to parts, they are the best dealership. I called them two days before my hopeful day, More

by ives1337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Oct 29, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 28, 2021

Wonderful service experience and faster than I could have imagined. This wasn’t my first visit & it won’t be my last More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 28, 2021 -

David responded

Wonderful service experience and faster than I could have imagined. This wasn’t my first visit & it won’t be my last

October 28, 2021

Was treated like a VIP. Everyone friendly and responsive. Service done in less time than quoted. Pleasant surprise. More

by Mdallen65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 29, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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