Kia of North Austin - Austin - Service Center

They were very friendly and helpful with my car and pulling up my information. Extremely nice waiting area and amenities pulling up my information. Extremely nice waiting area and amenities More

Someone has always met me at my car as soon as I drive up for service. Then, I am escorted inside and shown where to wait. Shortly, the person in charge of my car, comes in and discusses what needs to be don for service. Then, I am escorted inside and shown where to wait. Shortly, the person in charge of my car, comes in and discusses what needs to be done. If it takes long, I am updated often. TGEN I am escorted to checkout and then to my vehicle. I am 100% satisfied with the service I receive. More

This Kia service center was great! They changed my oil and rotated my tires in a timely manner, pointed out what was overdo and what needed fixing, and were polite and professional. The gentleman that ass and rotated my tires in a timely manner, pointed out what was overdo and what needed fixing, and were polite and professional. The gentleman that assisted me this time was awesome and very nice. Thank you again! :) More

Everyone here at the north Austin location was very kind and accommodating! Daniel and Ivan were very personable as well. and accommodating! Daniel and Ivan were very personable as well. More

Manny was very helpful, friendly, and knowledgeable. He earned my respect and when my Kia needs service I will be bringing it to him earned my respect and when my Kia needs service I will be bringing it to him More

Person from service department was unsure/unable to explain to me what was wrong with the car. He needs to be able to tell me the extent of the damages to my car. I left there not trusting him and felt explain to me what was wrong with the car. He needs to be able to tell me the extent of the damages to my car. I left there not trusting him and felt like he was taking advantage of me. I can now see that the work done on my car was done correctly.I still do not know why I have to return in 1000 miles so they can check it. I live about 50 miles away. It is a waist of my gas and my time, especially when I don't understand why. More

The staff and facility are world class, I would recommend anyone to buy and maintain their KIA vehicles here! anyone to buy and maintain their KIA vehicles here! More

Manny is one of the service host at Kia. This is my third car we have bought from this dealership. A huge sell for us is the service techs are helpful and Advocate for the customer. Manny went above and beyo car we have bought from this dealership. A huge sell for us is the service techs are helpful and Advocate for the customer. Manny went above and beyond on taking the time to ask parts about accessories for my car. More

I just “dropped into service” for a maintenance problem that was discovered during a heavy rain. Art worked with the service manager and speedily remedied my problem at no charge. I much appreciated the c that was discovered during a heavy rain. Art worked with the service manager and speedily remedied my problem at no charge. I much appreciated the care and professionalism they extended to a lady in distress. So glad I bought from this dealership, and can’t say enough good about “my” service department! More

Service was very professional. All work was explained in detail and done well within the time promised. Excellent job. detail and done well within the time promised. Excellent job. More