Kia of North Austin - Austin - Service Center

Great service. I was in and out. I will definitely go back! Keep up the good work!!! back! Keep up the good work!!! More

Just horrific! Did recall work and on time. But disabled and all supports and driver adjustments literally just thrown all over interior. Took me 30 minutes to reassemble just to drive again. First and last and all supports and driver adjustments literally just thrown all over interior. Took me 30 minutes to reassemble just to drive again. First and last time at this dealer. More

Semi efficient. Clean store and well stocked. Quickly took care of my recall issue. Sad that they could not fix my wiper problems. took care of my recall issue. Sad that they could not fix my wiper problems. More

I was seen to immediately. Michael was courteous and the Lobby was stocked with snacks and a great coffee machine. Lobby was stocked with snacks and a great coffee machine. More

Belittled by service rep stereotypical woman car thing.. 3rd time. No oil sticker. Car dirty, glove box contents in seat. Too far to pick up rental and had to return. Paid for oil change week before and had 3rd time. No oil sticker. Car dirty, glove box contents in seat. Too far to pick up rental and had to return. Paid for oil change week before and had to get new battery week after. Car runs great! More

Staff is courteous and informative. Always leave feeling like they appreciate my business and loyalty like they appreciate my business and loyalty More

Professional, fast and efficient. Didn't try to sell me unnecessary work or parts. Very happy. unnecessary work or parts. Very happy. More

Micheal kept me up to date about the progress of the check up. I was happy that they were able get my car back to me on the same day. check up. I was happy that they were able get my car back to me on the same day. More

I had great service at kia. Michael was very helpful and was there all to the end. was there all to the end. More

All personnel were nice and informative. Procedurally All personnel were nice and informative. Procedurally speaking: 1-Where is the location of service to be? --I was directed in different texts to d All personnel were nice and informative. Procedurally speaking: 1-Where is the location of service to be? --I was directed in different texts to different locations 2-Specifically which entrance is to be reported to? --I wasn't sure. It could be an ID10T error, but who knows. 3-Which counter should be reported to? --This was my first time to the service department. I stood inside the door for almost 6 minutes, looking at the 3 counters (6 stations), and waited for the 1 of 3 CSRs to tell me what to do and where to go. The initial confusion was discouraging. More