Kia of North Austin - Austin - Service Center

Organized, app to keep you advised, full car review and recommendations, wash and vac really appreciated. recommendations, wash and vac really appreciated. More

Quick and painless. Great customer service and willingness to stop and explain the process. Highly recommend! Great customer service and willingness to stop and explain the process. Highly recommend! More

Everything was done in a timely manner even earlier than expected. The waiting area was comfortable with free snacks and coffees. expected. The waiting area was comfortable with free snacks and coffees. More

Great service. In and out quickly. Explained what was needed. Felt like I could trust them. In and out quickly. Explained what was needed. Felt like I could trust them. More

From start to finish everything was as I wanted after spending thousands of dollars on a vehicle and warranty. I am pleased. spending thousands of dollars on a vehicle and warranty. I am pleased. More

Zero stars! Took my Sedona in for a couple minor warranty issues involving a sliding rear door and the 12v outlet. After 4 TRIPS to this dealership, one in whic Took my Sedona in for a couple minor warranty issues involving a sliding rear door and the 12v outlet. After 4 TRIPS to this dealership, one in which they had the vehicle for almost a week, the issues still are not fixed. The "customer service" reps are rude and difficult while having no interest in serving the customer. More

The service personnel are always professional and polite. They ensure that all issues are addressed. They do their best to take care of your service needs in a timely manner. They ensure that all issues are addressed. They do their best to take care of your service needs in a timely manner. More

The? Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that w Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that would cost me quite a little bit of money to repair but I guess it's better that is repaired than breaking down on the road. This is. The sixth year i've had this car in the spent unremarkable in repairs till now. More

Absolutely top tier customer service with all of my appointments so far. The timeliness of service completion exceeded my expectations. Love the clear communication on things that need to be do appointments so far. The timeliness of service completion exceeded my expectations. Love the clear communication on things that need to be done NOW vs something that can be scheduled out a little farther. Love being able to approve or decline the services via the portal. Service writers are always phenomenal to work with. Genuinely friendly folks who seem to truly enjoy being part of the KIA team. Love my KIA, but the previous two dealerships were just so-so to work with. Working with the North Austin KIA folks has been so delightful that I am far more likely to purchase another KIA someday!! More

I took my car in for a service recall. They estimated 2 hours but finished in less. Service techs and checkout staff are always pleasant. They estimated 2 hours but finished in less. Service techs and checkout staff are always pleasant. More