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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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December 13, 2021

Fast and efficient as always! Great service recommendations, too. Will definitely be back in the future!! More

by Blake Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 23, 2021 -

Kia of North Austin responded

We will be right here Blake! Thank you for the compliment on our fast and efficient service.

December 13, 2021

Everything happened in an orderly and efficient manner. Manuel Bernal was helpful all the way through and kept in touch with me regarding progress of work. More

by akriegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal. ??? Klein
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Dec 27, 2021 -

Kia of North Austin responded

Thank you so much for taking the time to leave our team a review! Manuel is an asset to our crew at Kia of North Austin, and he was thrilled to hear your kind words. We look forward to seeing you again soon.

December 13, 2021

They have been great to work with even when short handed, but they let you know how long it will take. More

by robertcnaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Dec 23, 2021 -

Kia of North Austin responded

It is a pleasure to have you as our customer Robert! Thank you for your patience during wait times and trusting us with your car needs.

December 10, 2021

They were able to make all my repairs I needed in only 4 hours and did exactly what I requested More

by TOBY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike i think, Eugene Penberg
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Dec 23, 2021 -

Kia of North Austin responded

Hi Toby, It thrills us to know that our quality of work met your needs in record time. We will see you at your next maintenance appointment!

December 10, 2021

Excellent service and response. Very thorough and respectful of our needs. Courteous service and great about giving a lift. More

by CELTICCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 27, 2021 -

Kia of North Austin responded

Thanks for the kind words! We appreciate you trusting the staff at Kia of North Austin with your transportation needs. Hope to see you again soon!

Dec 28, 2021 -

CELTICCT responded

still waiting fo part to complete the job. i would appreciate it if someone would let me know when it will come in.

December 10, 2021

Not crazy about waiting 1 to 2 weeks for appointment but overall its good service More

by RUTHANN1ROWLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein rating 9
Report | Print
Dec 27, 2021 -

Kia of North Austin responded

Thank you for the positive feedback. We aim to schedule our customers and their service appointments as soon as possible, but try to be mindful of wait time and availability of personnel. We will definitely look into this. Hope to see you again soon at Kia of North Austin.

December 10, 2021

Mr Epstein was very attentive, courteous, and professional. I was pleasantly surprised with Kia’s ride service, and consider the workmanship and service to be excellent. More

by ALFREDOCERVANTESJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Alfredo, We will be sure to pass along your kind words to Daniel. Thank you for taking the time to reflect on your visit!

December 09, 2021

My service guy got the job done! I waited for my Kia Sporster. I was having my 39,000 mile checkup. I recommend this dealership and the service department highly. More

by Loyaltymaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 27, 2021 -

Kia of North Austin responded

Thanks so much for the recommendation! We appreciate you choosing Kia of North Austin and look forward to seeing you again soon.

December 08, 2021

Excellent service once they took the car back and worked on it. Only problem was they said I wasn’t on their schedule. I got a phone call and 3-4 email/text reminders to come in at that date/time, so obvio More

by Yluke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thanks for the valuable feedback. We appreciate you trusting Kia of North Austin with your business. We are always looking to enhance our customer experience and will look into this further. Thanks again for choosing us. We look forward to seeing you again.

December 08, 2021

Arturo that took care of me today is very good to me very nice friendly and knowledgeable thank you More

by rachelr.castro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Sylvia
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Rachel, that's so great to read! Arturo was thrilled to hear your kind words! Please visit us again at Kia of North Austin if we can be of assistance!

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