Back

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

Sort by
December 23, 2021

The service department is what keeps me buying KIAs. They are thorough, often priced better than other repair shops, and never seem to be dishonest. I will never go anywhere else as long as I own a KIA. More

by jshuffield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg
Dec 23, 2021 -

Kia of North Austin responded

Hi jshuffield, We love that you are a faithful KIA owner and that our service department offers competitive pricing that has earned your trust as our customer.

December 23, 2021

Quick, attentive, efficient, and courteous greeter, service advisor and cashier. Pleasant place to wait. Low pressure. More

by HICKSJAYDEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 30, 2021 -

Kia of North Austin responded

Thanks for the kind words and five stars! We look forward to seeing you again soon at Kia of North Austin.

December 23, 2021

Good service, decent times, good availability, but verrrry pricey. Add about 50 dollars for each fluid change. Swap my own filters and spark plugs in order to make up costs. More

by Elewood9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg, Ben Klein
Dec 30, 2021 -

Kia of North Austin responded

Hello, Thanks for your patronage at Kia of North Austin. We value your feedback and look forward to seeing you again.

December 22, 2021

Friendly, Courteous, Helpful… that describes the folks at Kia. I’m glad that I chose this brand and location More

by GN_AR_PENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 22, 2021 -

GN_AR_PENBERG responded

good job

December 20, 2021

The service department is AWESOME. They come out to your car prepared to assist you. Building is always clean. More

by AIW4A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 27, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon at Kia of North Austin.

December 20, 2021

Quick and thorough check in. Waiting room and restrooms well kept. Advisor discussed findings before handing over my keys More

by Sporty63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 27, 2021 -

Kia of North Austin responded

Thanks for the kind words! Our team at Kia of North Austin aims to be efficient while providing superior service and ensuring customer satisfaction. Please reach out to any member of our crew if we can be of assistance in the future.

December 17, 2021

Sean and Gene gave great service. They were welcoming and friendly. Service was finished pretty quickly. More

by KIM_CAMARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
Dec 23, 2021 -

Kia of North Austin responded

Hi Kim, Thank you for letting us know that Sean and Gene gave great customer service during your visit and were able to complete the process swiftly.

December 16, 2021

Service guy was really rude,never ever had a problem until now. I won't go back More

by rlouk3262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
December 14, 2021

Didn't buy my car there, but the service was so good I will buy my next one there! More

by jeff.etheredge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 23, 2021 -

Kia of North Austin responded

Hi Jeff, Thank you for the shout out! We look forward to working with you when it's time to find your next vehicle.

December 14, 2021

Super professional, very friendly and quick. Estimated my service to take about 2 hours, but it only took a little more than one! More

by DEIDRE.GREENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 23, 2021 -

Kia of North Austin responded

Until next time, Deidre! Pleased that we could handle your service request in a timely manner.

...
48
...