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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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December 29, 2021

I had a great experience at Kia of North Austin! While visiting family in Austin for Christmas, I found I needed an oil change. After calling multiple Hyundai dealerships that had no availability for an o More

by WItraveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 30, 2021 -

Kia of North Austin responded

Wow, thanks so much for the great review! We hope you enjoyed your time in Austin! We are so pleased to hear our team was able to get you in and out quickly. Have a Happy New Year!

December 28, 2021

Manny is my usual service rep and he has always taken great care of me and my vehicles. He addresses me by my name and doesn’t have to look it up. He is prompt and honest with the work needed for my vehi More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny in Serivce
Dec 29, 2021 -

Kia of North Austin responded

Thanks for the kind words, Barry. Our entire team at Kia of North Austin (Manny included) works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon!

December 27, 2021

Very professional and timely. Promise time was what I was told it would be and even when an issue came up the service advisor informed me of the issue. More

by markeveland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 28, 2021 -

Kia of North Austin responded

Thanks for the kind words. Our entire team at Kia of North Austin works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon.

December 25, 2021

I always receive excellent service here. It is a nice facility. Work is performed promptly and in a friendly manner. More

by KrazyKiaKid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

We appreciate you trusting the team at Kia of North Austin with your automotive needs. Thanks for the kind words, and we hope to see you again soon!

December 25, 2021

I took my car multiple times over the same issue. They finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? More

by JGMCCAMEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
December 24, 2021

Best service I have received from a dealership. Michael was thorough, kind and attentive. Everyone said hello and asked to help. More

by SILLYSPROUTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

Thanks for recognizing Michael in your positive review! He's an asset to our team at Kia of North Austin. We look forward to seeing you again soon!

December 23, 2021

The service department is what keeps me buying KIAs. They are thorough, often priced better than other repair shops, and never seem to be dishonest. I will never go anywhere else as long as I own a KIA. More

by jshuffield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg
Dec 23, 2021 -

Kia of North Austin responded

Hi jshuffield, We love that you are a faithful KIA owner and that our service department offers competitive pricing that has earned your trust as our customer.

December 23, 2021

Quick, attentive, efficient, and courteous greeter, service advisor and cashier. Pleasant place to wait. Low pressure. More

by HICKSJAYDEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 30, 2021 -

Kia of North Austin responded

Thanks for the kind words and five stars! We look forward to seeing you again soon at Kia of North Austin.

December 23, 2021

Brian Hall, service advisor, did a great job. greeted Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash fini More

by RANDYWILSON3009@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Dec 30, 2021 -

Kia of North Austin responded

Thanks for the kind words, Randy. Our entire team at Kia of North Austin works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon.

Dec 30, 2021 -

RANDYWILSON3009@yahoo.com responded

Great job Kia of North Austin

December 23, 2021

Good service, decent times, good availability, but verrrry pricey. Add about 50 dollars for each fluid change. Swap my own filters and spark plugs in order to make up costs. More

by Elewood9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg, Ben Klein
Dec 30, 2021 -

Kia of North Austin responded

Hello, Thanks for your patronage at Kia of North Austin. We value your feedback and look forward to seeing you again.

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