Kia of North Austin - Austin - Service Center
Austin, TX
798 Reviews of Kia of North Austin - Austin - Service Center
I had a great experience at Kia of North Austin! While visiting family in Austin for Christmas, I found I needed an oil change. After calling multiple Hyundai dealerships that had no availability for an o visiting family in Austin for Christmas, I found I needed an oil change. After calling multiple Hyundai dealerships that had no availability for an oil change (just a simple oil change mind you) I tried Kia. I called and was pleasantly surprised to hear they could do an oil change, no problem! I arrived on time and was treated so nicely and although I’m from out of town they helped me out and super nice about it! Thank you Kia North Austin. You helped a weary traveler. You’re great! More
Manny is my usual service rep and he has always taken great care of me and my vehicles. He addresses me by my name and doesn’t have to look it up. He is prompt and honest with the work needed for my vehi great care of me and my vehicles. He addresses me by my name and doesn’t have to look it up. He is prompt and honest with the work needed for my vehicles. I highly recommend Kia of North Austin and Manny in the service department! Keep up the great work. More
Very professional and timely. Promise time was what I was told it would be and even when an issue came up the service advisor informed me of the issue. told it would be and even when an issue came up the service advisor informed me of the issue. More
I took my car multiple times over the same issue. They finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? Absolutely not. I was told to drive it as is with it hesitating and jerking while I drive. I’m more than frustrated with this dealership that I have been so faithful to. More
Brian Hall, service advisor, did a great job. greeted Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash fini Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash finished before my expectations. Great Job. More