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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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January 03, 2022

The service department at Kia is always quick and friendly! I wouldn’t take my car anywhere else. More

by RACHELPENBERG16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 10, 2022 -

Kia of North Austin responded

Thanks for the kind words! We look forward to serving you again soon!

December 31, 2021

Knowledgeable staff, attentive and courteous, clean waiting room. Good communication and work performed to my satisfaction More

by ALEX_TOADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

Hi Alex, we appreciate your kind words. The team at Kia of North Austin was delighted to hear them. Hope to see you again soon!

December 29, 2021

Excellent customer service. Brian is great to deal with. He kept me informed through the entire process. Will return again! More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg
Dec 30, 2021 -

Kia of North Austin responded

Thanks so much for the great review! We are so happy to hear that Brian was able to provide you with a great experience.

December 29, 2021

I had a great experience at Kia of North Austin! While visiting family in Austin for Christmas, I found I needed an oil change. After calling multiple Hyundai dealerships that had no availability for an o More

by WItraveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 30, 2021 -

Kia of North Austin responded

Wow, thanks so much for the great review! We hope you enjoyed your time in Austin! We are so pleased to hear our team was able to get you in and out quickly. Have a Happy New Year!

December 28, 2021

Manny is my usual service rep and he has always taken great care of me and my vehicles. He addresses me by my name and doesn’t have to look it up. He is prompt and honest with the work needed for my vehi More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny in Serivce
Dec 29, 2021 -

Kia of North Austin responded

Thanks for the kind words, Barry. Our entire team at Kia of North Austin (Manny included) works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon!

December 27, 2021

Very professional and timely. Promise time was what I was told it would be and even when an issue came up the service advisor informed me of the issue. More

by markeveland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 28, 2021 -

Kia of North Austin responded

Thanks for the kind words. Our entire team at Kia of North Austin works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon.

December 25, 2021

I always receive excellent service here. It is a nice facility. Work is performed promptly and in a friendly manner. More

by KrazyKiaKid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

We appreciate you trusting the team at Kia of North Austin with your automotive needs. Thanks for the kind words, and we hope to see you again soon!

December 25, 2021

I took my car multiple times over the same issue. They finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? More

by JGMCCAMEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
December 24, 2021

Best service I have received from a dealership. Michael was thorough, kind and attentive. Everyone said hello and asked to help. More

by SILLYSPROUTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

Thanks for recognizing Michael in your positive review! He's an asset to our team at Kia of North Austin. We look forward to seeing you again soon!

December 23, 2021

Brian Hall, service advisor, did a great job. greeted Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash fini More

by RANDYWILSON3009@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Dec 30, 2021 -

Kia of North Austin responded

Thanks for the kind words, Randy. Our entire team at Kia of North Austin works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon.

Dec 30, 2021 -

RANDYWILSON3009@yahoo.com responded

Great job Kia of North Austin

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