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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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January 13, 2022

Everything was great! Brian helped me out and was awesome as usual. Thanks Kia service team! More

by ldevalcourt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 24, 2022 -

Kia of North Austin responded

Thanks so much for the positive feedback! We hope to see you again soon at Kia of North Austin.

January 12, 2022

Always professional & courteous personnel - consistently excellent dealership and maintenance experience with friendly staff. Much appreciated More

by BOBBY.DENNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Jan 24, 2022 -

Kia of North Austin responded

Thanks for taking the time to leave our team such positive feedback, Bobby! We look forward to serving you again soon!

January 11, 2022

Great from the start .. purchased 3 Kia’s, great service and courteous personnel always attentive and good comms about the status of vehicle More

by ALEX_TOADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 12, 2022 -

Kia of North Austin responded

Hi Alex, we're thrilled to see the five stars. Looking forward to serving you again soon at Kia of North Austin.

January 10, 2022

Very helpful, long wait in afternoon, should have been given more updates. Waited 2 1/2 hrs More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 12, 2022 -

Kia of North Austin responded

Thanks for the positive feedback, Mary! We appreciate you trusting us for your automotive needs. Hope to see you again soon.

January 10, 2022

Shawn was argentine and cared about me being without a vehicle. He expedited my vehicles time there and kept me in the loop. More

by multidestin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Eugene Penberg
Jan 12, 2022 -

Kia of North Austin responded

Thanks for the kind words! Shawn and the crew work hard and look forward to seeing you again soon!

January 07, 2022

The services performed on my recent visit were the regular maintenance and oil change, and two software updates (piston oil ring and check engine light recalls). I would say this time the service was More

by KT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jan 10, 2022 -

Kia of North Austin responded

We appreciate your positive feedback! Brian is an important part of our team's success at Kia of North Austin, and he was happy to hear your kind words. We look forward to seeing you again soon!

January 07, 2022

Excellent service… wouldn’t take my car anywhere else, best Dealership in town for all your car needs… More

by ISELBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 10, 2022 -

Kia of North Austin responded

Thanks for taking the time to provide us with such positive feedback. We look forward to serving you again soon!

January 07, 2022

Excellent service from start to finish. Daniel got me in and out with no hassles. More

by KCONEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 10, 2022 -

Kia of North Austin responded

Thank you for the kind words! We look forward to seeing you again soon!

January 06, 2022

Dealership is super clean with refreshments. Service has been efficient both times. With service person keeping me in the loop on routine service and where the car is. On a side note maybe they could take f More

by kcmcqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 10, 2022 -

Kia of North Austin responded

Thanks for the feedback! We appreciate your patronage and look forward to seeing you again soon!

January 06, 2022

They either have little faith in their cars or they are up selling useless services to get more money out of you. Either way I almost never feel good when I leave this place. I still go because I got the m More

by Lizhenderson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who
Jan 12, 2022 -

Kia of North Austin responded

Hello, Our team at Kia of North Austin strives to provide a five-star experience for every client, every time. I’d like to learn more about your recent visit since it sounds like we missed the mark. Please reach out to me at your earliest convenience at johnsheeks@lithia.com. I look forward to speaking with you soon and resolving this issue. Thank you, John Sheeks, Fixed Operations Manager.

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