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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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January 26, 2022

This dealership changed its policy and you can only get a Lyft ride for 10miles. Last year, it was 15miles More

by none3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg, Ben Klein
Report | Print
January 26, 2022

My window got cracked right after I left the dealership.. something happen while they service. More

by henockmelaku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg, Ben Klein
Report | Print
Jan 31, 2022 -

Kia of North Austin responded

Hello, Our team at Kia of North Austin strives to provide a five-star experience for every client, every time. I’d like to learn more about your recent visit since it sounds like we missed the mark. Please reach out to me at your earliest convenience at johnsheeks@lithia.com. I look forward to speaking with you soon and resolving this issue. Thank you, John Sheeks, Fixed Operations Manager.

Jan 31, 2022 -

henockmelaku responded

Sure,you can call me tomorrow and we can discuss 858-363-8389 afternoon works.

January 25, 2022

, great service along with quality customer care. I really appreciated the thorough report of the services performed as well as recommended services. More

by twasson68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Jan 31, 2022 -

Kia of North Austin responded

Thanks for the recommendation and the five stars! We hope to see you again soon at Kia of North Austin.

January 24, 2022

We were greeted and signed in very timely. Service was timely and personnel were friendly and knowledgeable. More

by SFAVORS47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Jan 31, 2022 -

Kia of North Austin responded

Thanks for the five stars and kind words! Hope to see you again soon at Kia of North Austin.

January 24, 2022

I purchased my 2016 Kia Optima new from Kia North Austin. I've worked with them throughout the period with any service need. They're very knowledgeable and professional. I will always recommend them. More

by BUCKGAGE00137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Jan 31, 2022 -

Kia of North Austin responded

Thanks for your continued patronage. We're here to serve you and the North Austin community with five star service! We look forward to seeing you again soon!

January 24, 2022

Very efficient and great customer service. They kept me well informed thru the entire process More

by JOHNANDPEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Jan 31, 2022 -

Kia of North Austin responded

Thanks for your recommendation and the positive feedback! Our team at Kia of North Austin was delighted to hear it. We look forward to seeing you again soon.

January 20, 2022

Michael Webber is a fantastic service area executive. Timely service and beautifully clean car. Thanks to Michael Webber More

by mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webber
Report | Print
Feb 01, 2022 -

Kia of North Austin responded

Hello Mitch, thanks for recognizing Michaels efforts to provide our clients with an extraordinary visit. We look forward to seeing you again soon at Kia of North Austin.

January 20, 2022

They always take excellent care of my family cars and I am always happy with there service and prices for repair More

by Treasures58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 01, 2022 -

Kia of North Austin responded

Thanks for trusting the team at Kia of North Austin with your automotive needs. Hope to see you again soon.

January 19, 2022

Did an excellent job honoring a defect in the car, fixed problem, and rental car while it was in the shop! More

by Roxieavant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 01, 2022 -

Kia of North Austin responded

Thank you for the five stars and lovely review! We hope to see you again soon at Kia of North Austin.

January 17, 2022

Greeted me immediately upon arriving. I was told what to expect as far as wait time. Friendly,professional staff. I appreciate the vacuum and car wash. More

by jtonylong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Eugene Penberg
Report | Print
Feb 01, 2022 -

Kia of North Austin responded

Thanks for choosing Kia of North Austin for your automotive needs. Feel free to reach out to any member of our team if we can assist you in the future!

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