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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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February 02, 2022

I have been dealing with this dealership for 15+ years. Everyone of my dealings has been outstanding. I think I am up to my 8th vehicle but who's counting. All of the folks that work there are a nice as ca More

by MARKPRATOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason (sales mgr), Eugene Penberg
Feb 25, 2022 -

Kia of North Austin responded

Hi Mark, We appreciate your continuous support and trust in Kia of North Austin with your vehicle's service. Your kind words regarding your experience with our staff throughout the years mean the world to us and we are beyond happy to be your Kia dealer of choice. For whatever reason, please feel free to bring your car in any time, it is our pleasure to be able to assist you. Thank you and take care.

February 01, 2022

From the time that my wife and I, started looking for a new vehicle at your Southwest KIA Dealership in Austin, Tx to the other day, when I brought our 2021 KIA Sportage in for a Oil Change and Part Recall More

by tmrocks777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Penberg, Ben Klein
Feb 25, 2022 -

Kia of North Austin responded

Hello, Thank you for taking the time to write such positive feedback regarding your experience with our staff here at Kia of North Austin. On behalf of Richard and the rest of the team, it was our pleasure assisting you throughout the process and we hope to have earned your business in the future. We appreciate you choosing Kia of North Austin and we hope to see you back again soon! Take care and safe travels.

February 01, 2022

I have only experienced fast, friendly service. Never had any issues and appreciate the free coffee and nice wait area More

by Pastaatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are pleased to hear about your satisfaction with the waiting area and services provided at Kia of North Asutin. We are more than happy to offer our customers a fast and friendly service throughout their experience. Take care.

January 31, 2022

I just cannot say enough great things about the wonderful people at Kia Northwest on 183. Brian in your service dept is beyond belief! He is an incredibly super nice man who really shows he cares about his More

by ANDREWVALENTINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service department, Eugene Penberg
Jan 31, 2022 -

Kia of North Austin responded

Hi Andrew, thank you so much for your continued patronage. We look forward to serving you again soon at Kia of North Austin.

January 31, 2022

The process was prompt and seamless, and my service advisor was very helpful and professional More

by LMEZZETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Eugene Penberg
Jan 31, 2022 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon.

January 31, 2022

I love this place! Everyone is so helpful, there is barista-quality coffee, and the service techs are very good at their job. I was due for an oil change, plus a factory reset thing with the piston noi More

by BEEJAYMCCABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 31, 2022 -

Kia of North Austin responded

Hello, thank you so much for taking the time to provide such a detailed and positive review for our team at Kia of North Austin. We appreciate your patronage and your positive review. Thanks for trusting us with your automotive needs. Feel free to reach out any member of our team if we can assist you. Safe travels and we'll see you soon!

January 28, 2022

Clean, friendly, professional, informative and helpful. I would heartily recommend this dealership and the vehicles they sell to anyone More

by cidsa6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall service department 5 stars
Jan 31, 2022 -

Kia of North Austin responded

Hello, thanks for the five stars! We are thrilled to hear your recommendation and look forward to seeing you again soon.

January 28, 2022

Very very helpful! Kept in touch every step of the way during a long job!! More

by MEGANSMITH131377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Smalls
Jan 31, 2022 -

Kia of North Austin responded

Hi Megan, thank you for the five stars and positive review! Hope to see you again soon!

January 28, 2022

Really great. Fast amazing people. Nice get straight to the point and get you out on your way home. Really a fantastic job. Always an amazing experience. More

by Freddyh4756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 31, 2022 -

Kia of North Austin responded

Hello Freddy, Thanks for providing our team with a five star review! We're thrilled you've had an amazing experience. We look forward to seeing you again soon.

January 26, 2022

Michael in the service department was great! This is the customer service I expect going into Kia. Would recommend him and Brian in the future, the team there is awesome! More

by Michael Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Jan 31, 2022 -

Kia of North Austin responded

Hi Michael, we appreciate you taking the time to leave our team such a positive review! Michael is an integral part of the success here at Kia of North Austin and we're thrilled to hear your recommendation. Looking forward to seeing you again soon.

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