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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews
Call Service Center (512) 583-1900

805 Reviews of Kia of North Austin - Austin - Service Center

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February 07, 2022

Brian the car representative did a really good job explaining what needed to be done to my vehicle. More

by VALADEZMIGUEL86
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 25, 2022 -

Kia of North Austin responded

Hi Miguel, On behalf of Brian and the service team we are glad to know we did a good job in explaining what needed to be done to repair your vehicle. We appreciate your trust in Kia of North Austin and hope to work with you again in the near future. Take care and safe travels.

February 07, 2022

3rd visit in 4 months, and they did great with every visit. Informative and supportive with all visits. More

by CMALCALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Eugene Penberg
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Feb 25, 2022 -

Kia of North Austin responded

Hello, We are happy to know that our team was informative and supportive during each of your visits to Kia of North Austin. Thank you for taking the time to leave us a positive review regarding your experience. We enjoyed your company and hope to work again with you soon! Take care.

February 05, 2022

Kia of North Austin took great care of me with a warranty repair. They helped me secure a tow and then got my engine replaced as efficiently More

by J_MCDANIEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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Feb 25, 2022 -

Kia of North Austin responded

Hello, We are so pleased to learn that our staff worked with you in a professional manner to get you back on the road. We hope that you were able to notice a difference after the service was completed and the engine was replaced. Thank you for your trust in Kia of North Austin your business is greatly appreciated. We hope to work with you again soon, but in the meantime take care and safe travels!

February 05, 2022

As always, everyone at the Kia service station was super helpful. I'm always able to drop off my car and count on quick service, and to be updated on anything my car may need. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Feb 25, 2022 -

Kia of North Austin responded

Hi Ben, Working with you was a total pleasure and we are beyond happy to get you back on the road in as little time as possible. We appreciate your kind words and positive review of your experience with us. We hope to get the chance to work with you in the future! Take care and safe travels.

February 03, 2022

Was quick to schedule appointment . Service was done in time. Clean waiting area. Happy with the service More

by Mithun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Mithun, We are pleased to learn that you were happy with the service provided by our team at Kia of North Austin. Getting our customers back on the road in as little time is our goal. We appreciated working with you and hope you come back in the future! Take care and safe travels.

February 02, 2022

Oil change, made reservations got right in and serviced quickly plus a wash. No problems and everything as expected ted More

by Wacotom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We appreciate you taking the time to leave a positive review. It was our pleasure taking your car in for a quick service and wash to get you back on the road with confidence. Thank you for choosing Kia of North Austin we hope to work with you again! Take care and safe travels.

February 02, 2022

I have been dealing with this dealership for 15+ years. Everyone of my dealings has been outstanding. I think I am up to my 8th vehicle but who's counting. All of the folks that work there are a nice as ca More

by MARKPRATOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason (sales mgr), Eugene Penberg
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Feb 25, 2022 -

Kia of North Austin responded

Hi Mark, We appreciate your continuous support and trust in Kia of North Austin with your vehicle's service. Your kind words regarding your experience with our staff throughout the years mean the world to us and we are beyond happy to be your Kia dealer of choice. For whatever reason, please feel free to bring your car in any time, it is our pleasure to be able to assist you. Thank you and take care.

February 02, 2022

Everyone is very nice. The waiting area is comfortable and clean. Service technicians are very knowledgeable. More

by Kathy Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Feb 02, 2022 -

Kathy Grant responded

always a great experience!!

Mar 08, 2022 -

Kia of North Austin responded

Thanks, Kathy! We love hearing that our team is able to provide a friendly and knowledgeable experience for you.

Mar 08, 2022 -

Kia of North Austin responded

Thanks, Kathy! We love hearing that our team is able to provide a friendly and knowledgeable experience for you.

February 01, 2022

I have only experienced fast, friendly service. Never had any issues and appreciate the free coffee and nice wait area More

by Pastaatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are pleased to hear about your satisfaction with the waiting area and services provided at Kia of North Asutin. We are more than happy to offer our customers a fast and friendly service throughout their experience. Take care.

February 01, 2022

From the time that my wife and I, started looking for a new vehicle at your Southwest KIA Dealership in Austin, Tx to the other day, when I brought our 2021 KIA Sportage in for a Oil Change and Part Recall More

by tmrocks777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Penberg, Ben Klein
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Feb 25, 2022 -

Kia of North Austin responded

Hello, Thank you for taking the time to write such positive feedback regarding your experience with our staff here at Kia of North Austin. On behalf of Richard and the rest of the team, it was our pleasure assisting you throughout the process and we hope to have earned your business in the future. We appreciate you choosing Kia of North Austin and we hope to see you back again soon! Take care and safe travels.

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