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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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February 08, 2022

Daniel is my service repWas polite and great follow Daniel is my service rep Was polite and great follow through what was needed Clean environment Great waiting area More

by bruce
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Coen
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Bruce, We are happy to know that Daniel was polite and professional throughout your time with Kia of North Austin. It was our pleasure getting to work with you and we hope to see you back soon! Take care.

February 08, 2022

KIA of North North Austin is excellent on Customer Service and satisfaction. Would not take my car anywhere else. More

by TAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Service Advisor, Harrison Stivrins, Service Mechanic , Eugene Penberg
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Feb 25, 2022 -

Kia of North Austin responded

Hi Tah, Your commitment to our service team at Kia of North Austin makes us incredibly happy to hear. We are proud to be your go-to dealership for any of your vehicle's service needs. We appreciate your business and hope to work with you again! Take care and safe travels.

February 08, 2022

Great service and always get right on what needs to be done. Friendly and helpful. More

by terrylevi47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Terry, We love getting positive feedback so we can continue to grow and improve. We are happy to know that our staff was friendly and helpful in taking care of you and your car. Thank you for trusting Kia of North Austin we hope to work with you again! Take care.

February 07, 2022

3rd visit in 4 months, and they did great with every visit. Informative and supportive with all visits. More

by CMALCALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are happy to know that our team was informative and supportive during each of your visits to Kia of North Austin. Thank you for taking the time to leave us a positive review regarding your experience. We enjoyed your company and hope to work again with you soon! Take care.

February 07, 2022

Brian the car representative did a really good job explaining what needed to be done to my vehicle. More

by VALADEZMIGUEL86
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Miguel, On behalf of Brian and the service team we are glad to know we did a good job in explaining what needed to be done to repair your vehicle. We appreciate your trust in Kia of North Austin and hope to work with you again in the near future. Take care and safe travels.

February 05, 2022

Kia of North Austin took great care of me with a warranty repair. They helped me secure a tow and then got my engine replaced as efficiently More

by J_MCDANIEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are so pleased to learn that our staff worked with you in a professional manner to get you back on the road. We hope that you were able to notice a difference after the service was completed and the engine was replaced. Thank you for your trust in Kia of North Austin your business is greatly appreciated. We hope to work with you again soon, but in the meantime take care and safe travels!

February 05, 2022

As always, everyone at the Kia service station was super helpful. I'm always able to drop off my car and count on quick service, and to be updated on anything my car may need. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Ben, Working with you was a total pleasure and we are beyond happy to get you back on the road in as little time as possible. We appreciate your kind words and positive review of your experience with us. We hope to get the chance to work with you in the future! Take care and safe travels.

February 03, 2022

Was quick to schedule appointment . Service was done in time. Clean waiting area. Happy with the service More

by Mithun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Mithun, We are pleased to learn that you were happy with the service provided by our team at Kia of North Austin. Getting our customers back on the road in as little time is our goal. We appreciated working with you and hope you come back in the future! Take care and safe travels.

February 02, 2022

Oil change, made reservations got right in and serviced quickly plus a wash. No problems and everything as expected ted More

by Wacotom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We appreciate you taking the time to leave a positive review. It was our pleasure taking your car in for a quick service and wash to get you back on the road with confidence. Thank you for choosing Kia of North Austin we hope to work with you again! Take care and safe travels.

February 02, 2022

Everyone is very nice. The waiting area is comfortable and clean. Service technicians are very knowledgeable. More

by Kathy Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Feb 02, 2022 -

Kathy Grant responded

always a great experience!!

Mar 08, 2022 -

Kia of North Austin responded

Thanks, Kathy! We love hearing that our team is able to provide a friendly and knowledgeable experience for you.

Mar 08, 2022 -

Kia of North Austin responded

Thanks, Kathy! We love hearing that our team is able to provide a friendly and knowledgeable experience for you.

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