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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews
Call Service Center (512) 583-1900

805 Reviews of Kia of North Austin - Austin - Service Center

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February 18, 2022

Comfortable waiting area, nice snacks and coffee bar. Need to stock Famous Amos chocolate chip cookies like y’all used to. More

by MTIEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, Thank you for taking the time to review your recent experience. We are happy to have provided a comfortable waiting area with snacks and coffee while your vehicle was in the service area. We do agree with you that the Famous Amos cookies should make a comeback. Thank you for trusting Kia of North Austin to repair your vehicle as we hope to work with you again! Take care.

February 17, 2022

My service advisor, Michael Webb, is a 10/10 as usual! ! This is the only Kia dealer I go to. Best customer service. More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Laura, We are proud to be the primary Kia dealer of choice for any of your vehicle's needs. On behalf of Michael and the team, we appreciate your continuous support of our dealership. We enjoy working with you and hope to continue to provide excellent customer service. Thank you and take care.

February 17, 2022

Great experience with KIA of North Austin. They went above & beyond the call of duty. They made sure all my issues with my car was addressed & repaired. Can’t say enough good things about them More

by Marthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Marthy, We are so happy to know that our staff went above and beyond to provide you with a great service experience. We appreciate your kind words and recommendation of Kia of North Austin. We hope to get the chance to work with you again in the future! Take care.

February 16, 2022

The service department has been very helpful, speedy and honorable. They have gone above and beyond to assist in a happy outcome. More

by BECKYDEE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Becky, We are beyond pleased to learn that you were satisfied with the service provided at Kia of North Austin. It was our pleasure to answer any questions that you may have had and to service your vehicle in a timely manner. Thank you for choosing Kia of North Austin where we always try to go above and beyond for our customers! Take care.

February 15, 2022

Great service, excellent people skills…. Will do their best to satisfy customer in any way possible More

by Mike Dorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Mike, Your kind words and positive review are greatly appreciated. It is our goal to provide a great service experience to all of our customers. Thank you for choosing Kia of North Austin to service your vehicle, working with you was our pleasure. Take care and safe travels.

February 14, 2022

They go above and beyond what is required. They listen and respond right away to accomplish and accommodate what you’re issues are concerning your vehicle. More

by cidsa6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We want to thank you for your positive review and kind words concerning Kia of North Austin. We are more than happy to accommodate our guests with whatever solution there may be. Thank you for trusting our team with getting your vehicle back on the road. We appreciate working with you and hope to see you again soon! Take care.

February 14, 2022

Excellent service. Professional courteous staff, from valet parking to team leader. Comfortable sparkling clean environment. More

by Vivabe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valet parking person young male very courteous , Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, Thank you for your kind words reflecting your experience at Kia of North Austin. We are happy to know that you were pleased with our professional staff throughout your visit to our dealership. We hope to provide a 5-star experience on every visit and to work with you in the near future! Take care.

February 12, 2022

Kia explained all the recommended maintenance issues and serviced my car quickly. They were also very good at arranging transportation home and back to the store. More

by BKORBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are beyond happy to hear that you were pleased with the service provided by Kia of North Austin. We appreciate your positive feedback as it helps us to improve. Working with you was our pleasure and we hope that you return soon! Thank you and take care.

February 12, 2022

My service person Brian Hall, treats me like I am significant and important and is very clear and true to his words. I love my car and I want the best for it so that is why I bring it to this Kia ser More

by roseann.rossiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Roseann, We want the best for you and your car as well and are pleased to know that Brian was able to do just that. We truly appreciate your kind words and recommendation of Kia of North Austin and are happy to know that you feel that way about the services provided. We hope to work with you again in the near future! Take care and safe travels.

February 12, 2022

Very nice looking facility, staff is cordial and accommodating, dog friendly, everyone working there seemed to be in a good mood More

by kypederson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Ky, We appreciate your kind words regarding the facilities and staff at Kia of North Austin. We intend to provide our customers with a relaxing experience while their vehicle is being worked on. Your recommendation of our services makes us quite happy to hear about and we hope to get the chance to work with you again! Take care and safe travels.

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