Kia of North Austin - Austin - Service Center

Overall very good experience. Prompt, knowledgeable,solved the issue and I was on my way! Prompt, knowledgeable,solved the issue and I was on my way! More

Kia always does Texas service make sure my car is running to the top of its ability I am very satisfied with their service always will come back to the top of its ability I am very satisfied with their service always will come back More

Kia of N. Austin once again goes above and beyond. The staff is friendly and outgoing and the dealership is impeccable. We’ve never had an experience like this Austin once again goes above and beyond. The staff is friendly and outgoing and the dealership is impeccable. We’ve never had an experience like this with any other dealership. More

Fast and efficient service, will definitely be coming back to get my vehicle serviced here again back to get my vehicle serviced here again More

Needed a catalytic converted during a world wide shortage. Had to wait a while but they came through and will enable the inspection of my Soul and therefore its continued use. shortage. Had to wait a while but they came through and will enable the inspection of my Soul and therefore its continued use. More

Michael (my service rep) was knowledgeable, friendly, and courteous. He constantly kept me informed of what was going on with my warranty work. He arranged for everything, including my Lyft ride to get (an courteous. He constantly kept me informed of what was going on with my warranty work. He arranged for everything, including my Lyft ride to get (and return) my rental car. I have dealt with many service reps and Michael is an outstanding customer relationship person. Other reps could learn from him. It's because of him, that I would have no concerns about returning to Kia of North Austin. More

Fast friendly efficient. Very competent and just plain nice people! Only problem for us is how far we need to go to get to them Very competent and just plain nice people! Only problem for us is how far we need to go to get to them More

Wonderfully fast, efficient and transparent service! The customer care team called me promptly with updates on my vehicle in a friendly and courteous manner. I’m always impressed with their coffee sel The customer care team called me promptly with updates on my vehicle in a friendly and courteous manner. I’m always impressed with their coffee selection in the customer waiting area. One time I needed a new battery, it wasn’t under warranty, but the service rep was generous enough to comp the battery on behalf of my loyalty to the dealership. His customer service went above and beyond and as a result, I continue utilizing North KIA for quarterly service. More

Great service as usual. Michael was very good at keeping me up to date about status of work being done. Michael was very good at keeping me up to date about status of work being done. More

Exemplary customer service rep, very helpful explaining everything in depth as well as taking time to answer all questions. everything in depth as well as taking time to answer all questions. More