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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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March 08, 2022

My service representative, Brian, was great. I went in for an oil change and routine maintenance. I let them know that my turn signal bulb on the drivers side and the tail light on the rear pass More

by sdt1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 13, 2022 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon at Kia of North Austin!

March 08, 2022

Manny Bernal, Brian Hall, and Daniel Epstein of Southest Kia are the greatest service people! They and the rest of the Southwest Kia service department always take care of me and my car. The Southwest Kia i More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Mar 13, 2022 -

Kia of North Austin responded

The whole team at Kia of North Austin is elated to hear your positive feedback! Thanks so much for taking the time to write this recommendation. We look forward to serving you again soon!

March 07, 2022

Service was great and the advisor set clear expectations with me from the very start More

by thomasminor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein
Mar 13, 2022 -

Kia of North Austin responded

Hi Thomas, we appreciate your kind words and look forward to seeing you again soon at Kia of North Austin.

March 06, 2022

Excellent customer service. Updates given on my automobile. Friendly service.. love car wash and vacuum More

by B54ARELLANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 13, 2022 -

Kia of North Austin responded

Thanks for the recommendation and your kind words. We hope to see you again soon!

March 04, 2022

Great customer service in and out in timely manner. And great staff that helps out More

by Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Mar 08, 2022 -

Kia of North Austin responded

Thanks for the kind words, Pearl! We appreciate it!

Mar 08, 2022 -

Kia of North Austin responded

Thanks for the kind words, Pearl! We appreciate it!

March 04, 2022

The service man was very accommodating and very helpful! ! He was upbeat, caring and gave me quick service! It is often difficult to find service men whom would give a woman their extra time and answer all o More

by BFRANKLIN_TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name?! He is a Steelers football 🏈 fan!!, Eugene Penberg
Mar 08, 2022 -

Kia of North Austin responded

Hello, thanks so much for the kind words! We aim to ensure that every client has all questions answered after every visit at Kia of North Austin. Feel free to reach out to any member of our team if we can assist you in the future. Safe travels and thanks for choosing us for your vehicle needs!

Mar 08, 2022 -

Kia of North Austin responded

Hello, thanks so much for the kind words! We aim to ensure that every client has all questions answered after every visit at Kia of North Austin. Feel free to reach out to any member of our team if we can assist you in the future. Safe travels and thanks for choosing us for your vehicle needs!

March 03, 2022

I like the personalized service in the device center. I was also able to talk with my salesman. More

by JNI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Griles
Mar 08, 2022 -

Kia of North Austin responded

So happy to hear our service team is always able to help!

Mar 08, 2022 -

Kia of North Austin responded

So happy to hear our service team is always able to help!

March 03, 2022

W/oil change KIA used to vacuum cars BUT I guess you don’t. Hhmmm, Charge more do less! More

by CDTHATCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 08, 2022 -

Kia of North Austin responded

Thank you for your review!

Mar 08, 2022 -

Kia of North Austin responded

Thank you for your review!

March 03, 2022

Bought my vehicle here and I have it serviced here. Never want to go anywhere else. Brian Hall in service is excellent as is the timeliness of the service. Got my vehicle back nice and clean. Outstandi More

by Pepe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Mar 08, 2022 -

Kia of North Austin responded

Pepe, thank you for the five-star feedback! We'll be sure to pass this along to Brian!

Mar 08, 2022 -

Kia of North Austin responded

Pepe, thank you for the five-star feedback! We'll be sure to pass this along to Brian!

March 03, 2022

Amazing customer service! Can't recommend the service department enough. Shawn is awesome! Appreciate the good work and constant updates. Y'all are the best! More

by JR Cortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Eugene Penberg, Ben Klein
Mar 08, 2022 -

Kia of North Austin responded

JR, thanks for the great review about our service department and Shawn!

Mar 08, 2022 -

Kia of North Austin responded

JR, thanks for the great review about our service department and Shawn!

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