Back

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
859 Reviews

859 Reviews of Kia of North Austin - Austin - Service Center

Sort by
June 20, 2022

Dealership was in good condition. Dealership was clean and orderly. Restrooms were in good condition More

by rallen_111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 20, 2022 -

Kia of North Austin responded

Thank you for your amazing feedback! We appreciate your business and hope to see you again here at Kia of North Austin.

June 19, 2022

We were met by Doug, a fine helping professional. Soon we met Patrick, he became our “go-to” partner. The service department did a very nice job as ours was an urgent safety issue. The wait was minor More

by Michael Kenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug & Patrick
Jun 20, 2022 -

Kia of North Austin responded

Michael, we are pleased that you experienced 5-star service here at Kia of North Austin! It is our Service Teams pleasure to help insure that your vehicle is safe to drive and that you receive the best care in the process. We look forward to having the pleasure of seeing you again.

June 19, 2022

Southwest Kia has the best auto service department in Texas. Daniel Epstein, Brian Hall, and Manny Bernal always take care of me and my car! Plus, they always provide my car with a free car wash. You guy More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Manny Bernal, & Brian Hall, Eugene Penberg
Jun 20, 2022 -

Kia of North Austin responded

It is our Service Departments pleasure to provide your vehicle with the best servicing while in our care. We appreciate you taking the time to leave us this great review and we look forward to seeing you again!

June 16, 2022

Awesome and attentive staff . Very friendly and helpful. Enjoyed the coffee and snacks. Loved the the idea of the charging station. Thank you More

by millerdena1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael service staff
Jun 17, 2022 -

Kia of North Austin responded

Thank you for your five-star review, we here at Kia of North Austin appreciate it. Our Service Team will always be here to assist with any future needs.

June 12, 2022

This was my first visit to the KIA N. Austin facility. I needed a 4 wheel alignment before taking a 1200 mile trip . While I was there the Service Advisor showed me a couple or other it More

by JIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jun 17, 2022 -

Kia of North Austin responded

Hi Jim, We appreciate the kind review! We look forward to working with you again here at Kia of North Austin!

Jun 18, 2022 -

Kia of North Austin responded

Hi Jim, We appreciate the kind review! We look forward to working with you again here at Kia of North Austin!

June 11, 2022

My service coordinator always treats me golden and let’s me know everything about my service. More

by Kristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bovee
Jun 17, 2022 -

Kia of North Austin responded

Hi Kristie, Thank you for the review! We are glad you had a great experience working with us! We hope to see you again here at Kia of North Austin!

Jun 17, 2022 -

Kia of North Austin responded

Hi Kristie, Thank you for the review! We are glad you had a great experience working with us! We hope to see you again here at Kia of North Austin!

June 09, 2022

My first service since buying my new 2021 Kia Niro. Service was incredible at the North Austin Kia and I enjoyed my cup of coffee and the TV while I comfortably waited. Loved the complimentary wash a More

by brgpug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb, excellent service
Jun 10, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again soon!

June 09, 2022

Service was great. Even pointed out things to look out for in the future in regards to maintenance. More

by sonicd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jun 10, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are happy we were able to provide you with great service! We look forward to working with you in the future!

June 07, 2022

Service is always efficient and attentive. Service reps explain what is needed. I appreciate the clean waiting area. More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep.
Jun 07, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad you had a efficient experience with us. We hope to do business with you again here at Kia of North Austin!

May 26, 2022

Very nice facility and very quick and polite service people. Everyone was welcoming and attentive. More

by Thomasbobo1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall service advisor
May 26, 2022 -

Thomasbobo1 responded

Service advisor Brian Hall was exceptional

...
38
...