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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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March 11, 2022

Very friendly and professional . Work done expediently . Will definitely return. Brian is a real asset . More

by cferrell2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Mar 13, 2022 -

Kia of North Austin responded

Thanks for the kind words! We appreciate you choosing Kia of North Austin and hope to see you again soon!

March 10, 2022

Amazing from the time I pulled in to the time I left. Thanks Michael Webb More

by smb1561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb 10 stars
Mar 10, 2022 -

smb1561 responded

Amazing from the time I pulled in to the time I left. Thanks to Michael Webb and the cashier ladies.

Mar 13, 2022 -

Kia of North Austin responded

We're happy to hear that Michael provided you with an amazing experience at Kia of North Austin. We hope to see you again soon.

March 10, 2022

We had Brian and he was excellent across the board, he also kept us informed. More

by Cckenny9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 15, 2022 -

Kia of North Austin responded

It's a great sign when you remember the name of the team member who provided excellent service. Brian is a top notch professional and we're glad he made your service visit a breeze. Thank you for your feedback and safe travels!

March 10, 2022

Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo More

by wendy.orantes
Recommend Dealer
Yes
Employees Worked With
Other Employees : I don’t remember who I spoke with but he was very nice and kept me updated on my car’s status, Derek Martinez, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Ivan Rodriguez, Tamara Petermann, Joesph Weathersby, Calvin Coffee, James Underwood
Mar 15, 2022 -

Kia of North Austin responded

Hi Wendy, Your feedback will be shared with the team and we appreciate your concern regarding our on site facility. Safe travels! 🙂

March 09, 2022

No comments for now. I have already comments the reviews on texts messages. Thank you More

by Matmoore7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Mar 15, 2022 -

Kia of North Austin responded

Thank you for the open communication and positive rating regarding your experience , Mat! 🤩

March 09, 2022

I always know my car is in good hands when I take it to Kia to get serviced! More

by RACHELPENBERG16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 15, 2022 -

Kia of North Austin responded

Peace of mind is priceless and we thank you for being our valued customer, Rachel! 😄🚗

March 08, 2022

Manny Bernal, Brian Hall, and Daniel Epstein of Southest Kia are the greatest service people! They and the rest of the Southwest Kia service department always take care of me and my car. The Southwest Kia i More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Mar 13, 2022 -

Kia of North Austin responded

The whole team at Kia of North Austin is elated to hear your positive feedback! Thanks so much for taking the time to write this recommendation. We look forward to serving you again soon!

March 08, 2022

Brain Hall was great on getting me back on the road. He made sure every problem I had was answered. More

by CRAIGDEL24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Mar 13, 2022 -

Kia of North Austin responded

We're delighted to hear Brian was able to assist you, Craig. Feel free to reach out to Brian or any member of our team if we can assist you in the future!

March 08, 2022

My service representative, Brian, was great. I went in for an oil change and routine maintenance. I let them know that my turn signal bulb on the drivers side and the tail light on the rear pass More

by sdt1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 13, 2022 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon at Kia of North Austin!

March 07, 2022

Service was great and the advisor set clear expectations with me from the very start More

by thomasminor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein
Mar 13, 2022 -

Kia of North Austin responded

Hi Thomas, we appreciate your kind words and look forward to seeing you again soon at Kia of North Austin.

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