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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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March 16, 2022

Excellent service! Brought my car in due to a recall, and it was ready for pick up within a few hours. The person who completed the service was super nice and did an aw More

by feravila87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 16, 2022 -

Kia of North Austin responded

Customer feedback is valuable to the work we do and we're happy to know your service appointment was completed flawlessly. Safe travels!

March 14, 2022

Very friendly, promptly handled my reservation for window tinting, great communication,. License plate pickup and installation was easy More

by SMITHRJ102004
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 15, 2022 -

Kia of North Austin responded

We love a satisfied customer update, RJ! Shoutout to our team member Eugene for providing excellent, 5-star service and thank you for choosing Kia of North Austin 😃🙌🏼

March 12, 2022

Long time customer that has always been treated with kindness and respect. The staff is very helpful and friendly. More

by JPELLEGRIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 13, 2022 -

Kia of North Austin responded

Thanks for the kind words! We value your continued patronage at Kia of North Austin and hope to see you again soon.

March 11, 2022

Very friendly and professional . Work done expediently . Will definitely return. Brian is a real asset . More

by cferrell2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Report | Print
Mar 13, 2022 -

Kia of North Austin responded

Thanks for the kind words! We appreciate you choosing Kia of North Austin and hope to see you again soon!

March 10, 2022

Amazing from the time I pulled in to the time I left. Thanks Michael Webb More

by smb1561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb 10 stars
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Mar 10, 2022 -

smb1561 responded

Amazing from the time I pulled in to the time I left. Thanks to Michael Webb and the cashier ladies.

Mar 13, 2022 -

Kia of North Austin responded

We're happy to hear that Michael provided you with an amazing experience at Kia of North Austin. We hope to see you again soon.

March 10, 2022

Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo More

by wendy.orantes
Recommend Dealer
Yes
Employees Worked With
Richard Williams
Bailey Hendrick
Other Employees : I don’t remember who I spoke with but he was very nice and kept me updated on my car’s status, Derek Martinez, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Ivan Rodriguez, Tamara Petermann, Joesph Weathersby, Calvin Coffee, James Underwood
Report | Print
Mar 15, 2022 -

Kia of North Austin responded

Hi Wendy, Your feedback will be shared with the team and we appreciate your concern regarding our on site facility. Safe travels! 🙂

March 10, 2022

We had Brian and he was excellent across the board, he also kept us informed. More

by Cckenny9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Mar 15, 2022 -

Kia of North Austin responded

It's a great sign when you remember the name of the team member who provided excellent service. Brian is a top notch professional and we're glad he made your service visit a breeze. Thank you for your feedback and safe travels!

March 09, 2022

No comments for now. I have already comments the reviews on texts messages. Thank you More

by Matmoore7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Report | Print
Mar 15, 2022 -

Kia of North Austin responded

Thank you for the open communication and positive rating regarding your experience , Mat! 🤩

March 09, 2022

I always know my car is in good hands when I take it to Kia to get serviced! More

by RACHELPENBERG16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 15, 2022 -

Kia of North Austin responded

Peace of mind is priceless and we thank you for being our valued customer, Rachel! 😄🚗

March 08, 2022

Brain Hall was great on getting me back on the road. He made sure every problem I had was answered. More

by CRAIGDEL24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Report | Print
Mar 13, 2022 -

Kia of North Austin responded

We're delighted to hear Brian was able to assist you, Craig. Feel free to reach out to Brian or any member of our team if we can assist you in the future!

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