Kia of North Austin - Austin - Service Center

Kia of North Austin customer services is always welcoming and friendly. Most importantly, always available to help you. and friendly. Most importantly, always available to help you. More

Kia of North Austin service was friendly, timely, complete and fairly priced. Thanks to the team. complete and fairly priced. Thanks to the team. More

Always very pleased with the service upon arrival from beginning to end. Waiting time less than expected. beginning to end. Waiting time less than expected. More

Fast efficient service friendly personnel. Blah blah blah blah blah blah blah blah blah blah blah Blah blah blah blah blah blah blah blah blah blah blah More

As always Shawn Chamberlain was very helpful even though it was close to closing I certainly appreciate the helpful response it was close to closing I certainly appreciate the helpful response More

First time customer, Great customer service, they fixed my car on time , exceeded my expectations , I will recommend to my friends and family my car on time , exceeded my expectations , I will recommend to my friends and family More

Manny, my service rep, provided excellent customer service and simply explained my service options and costs. service and simply explained my service options and costs. More

It’s been 2-3 business days since my car was towed back to this dealership and zero contact from Brian Hall or anyone letting me know my vehicle made it safe and it’s being worked on for the 3rd time in 2 to this dealership and zero contact from Brian Hall or anyone letting me know my vehicle made it safe and it’s being worked on for the 3rd time in 2 weeks. This review can be edited but right now, it’s crazy after 2 previous visits and standing myself and my two kids after the second pick up of my vehicle being “completed” a third time back and no communication has occurred. You can only give a place second chances a few too many times before naturally you have to get frustrated and try to reach out in a different way to get an answer as to what is going on. I understand staffing and business in the industry but voicemails and left messages to a live person and just not a common courtesy to call someone after the experience the first two times especially the second time miscommunication you would expect correcting that mistake before making it again. Still hoping for something better once someone can reach out to me. More

Brian was honest! I was able to have my car serviced quickly. I will come back for future services😁 I was able to have my car serviced quickly. I will come back for future services😁 More

Great customer service from calling in and getting an appointment to checking out my vehicle. I was kept informed on the status of my vehicle and provided expectations. Taking in your vehicle to get serv appointment to checking out my vehicle. I was kept informed on the status of my vehicle and provided expectations. Taking in your vehicle to get serviced and diagnosed isn't a something to look forward to but the employees at this location made the overall experience pleasant. More