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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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March 21, 2022

This was such an easy trip for service. I went there expecting to spend hours but I was in & out fast. They even got me a comp alimentary Uber More

by Hartsofd
Recommend Dealer
Yes
Employees Worked With
Brian my service contact , Eugene Penberg
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Mar 25, 2022 -

Kia of North Austin responded

We aim to ensure every client has a five-star experience at Kia of North Austin. Thanks for letting us know we hit the mark at your recent visit! Hope to see you again soon!

March 21, 2022

I love this location. The staff is always there to greet me when I have to drop it off in the express lane . Lobby area is always clean and the representatives make sure I More

by Metta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
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Mar 25, 2022 -

Kia of North Austin responded

Thanks for the kind words, we appreciate your patronage at Kia of North Austin and hope to see you again soon!

March 21, 2022

The customer service is perfect. Everyone is so kind and helpful. I love taking my car here. More

by aressa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 31, 2022 -

Kia of North Austin responded

Hello, thanks so much for taking the time to review your recent experience at Kia of North Austin! Our team values your input and looks forward to seeing you again soon.

March 19, 2022

The people at the dealership were very courteous and I would recommend anyone to do business with them. More

by amart6936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 19, 2022 -

Kia of North Austin responded

Thank you for the kind feedback regarding your visit! We appreciate the recommendation and hope to work together again in the future 🙂

March 18, 2022

My first visit and I’m glad I have a KIA. Felt very good about the energy and vibe of staffing here. More

by heretruthboutit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Dásha (cashier)
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Mar 19, 2022 -

Kia of North Austin responded

We are thrilled you felt welcomed with good vibes and energy courtesy of our staff! Please cruise by again for any of your KIA's needs 😃👋🏼

March 18, 2022

Exceptional service department, all the agents were friendly, personable,, and very knowledgeable. I was updated every half hour on the progress of my service visit. Very happy with the entire visit. More

by dwynerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Eugene Penberg
Report | Print
Mar 19, 2022 -

Kia of North Austin responded

We appreciate the 5-stars and fantastic feedback from your visit! Please cruise by for any auto needs in the future 🚙💨

March 18, 2022

Very professional service center, keeps you informed, and a good explanation of service. Very clean environment. More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan , Eugene Penberg
Report | Print
Mar 19, 2022 -

Kia of North Austin responded

Hi Peter, We appreciate the 5-stars and genuine compliments regarding our service. Safe travels and please visit us again soon.

March 17, 2022

The team here always gives me prompt service and is always courteous in our interactions More

by DCJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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Mar 18, 2022 -

Kia of North Austin responded

We appreciate your patronage and thank you for reflecting on your visit with 5-stars!

March 16, 2022

My experience with Daniel in the service department was outstanding!! My best experience ever at any dealership ship by far!!! More

by Sam_hill113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 16, 2022 -

Kia of North Austin responded

It is the best compliment when our satisfied customers take time to share their happy experiences. This would not be possible without the outstanding service provided by Daniel and we thank you for being our customer! 🤩🤝🏼

March 16, 2022

Great team, service is always top notch. They never fail to find out whatever is going on with my car and fix it. More

by OMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael , Eugene Penberg
Report | Print
Mar 16, 2022 -

Kia of North Austin responded

Thank you for the 5-stars regarding your service appointment! Eugene is a top notch member of our team and we're glad he was able to give you peace of mind in regards to your vehicle's maintenance.

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