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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

799 Reviews of Kia of North Austin - Austin - Service Center

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April 05, 2022

They were friendly and very helpful. They also gave me an individual ride home and back when the car was ready. That was awesome. Big plus the car was washed free of charge. Great servic More

by Healdtx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Apr 17, 2022 -

Kia of North Austin responded

Thank you so much for taking the time to provide our team at Kia of North Austin with such a kind review! We're delighted to hear your feedback and look forward to your next visit.

March 30, 2022

I would love to express my gratitude for excellent service, kindness and professionalism. My husband and I are always treated like royalty. Each time I go to the dealership I feel like home. There was More

by Elena Kulik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Service Advisor, Eugene Penberg
Apr 01, 2022 -

Kia of North Austin responded

Thank you, Elena, for taking the time to leave our team such a wonderful review!

March 30, 2022

Friendly service, clean waiting room. Easy to make an appointment. Service performed as expected - and in a reasonable amount of time. More

by Arturo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Mar 31, 2022 -

Kia of North Austin responded

Hi Arturo, thanks so much for taking the time to review your recent experience at Kia of North Austin! Our team values your input and looks forward to seeing you again soon.

March 26, 2022

Great people to work with, helpful with my repairs. Car came back very clean as well! More

by AustinDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 26, 2022 -

Kia of North Austin responded

Thanks for the kind words, Austin! The team at Kia of North Austin was happy to hear them!

March 26, 2022

Always follows up before during and after visits. Like to no wait time to check car in for appointment. More

by KLHAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 26, 2022 -

KLHAC responded

Great visit as always.

Apr 04, 2022 -

Kia of North Austin responded

Thank you for the recommendation and your patronage! The team at Kia of North Austin is grateful for your five star rating!

March 24, 2022

Good service. Quickly done. Will come back to Kia and get my car service by them More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 26, 2022 -

Kia of North Austin responded

Hi Melissa, thanks for the five star review! We appreciate your recommendation and hope to see you again soon!

March 24, 2022

Kia of North Austin has the greatest service center how many car dealership in Texas! Manny Bernal, Brian Hall, Daniel Epstein and the rest of the Service center crew there always take perfect care of my More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Mar 31, 2022 -

Kia of North Austin responded

Thanks for the kind words! We appreciate them very much and look forward to serving you again soon at Kia of North Austin.

March 24, 2022

The service agent Brian was awesome. He showed me some features on my car phone I didn't know I had. Also he was very resourceful with car registration. Thank you Brian! More

by Sid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 25, 2022 -

Kia of North Austin responded

Thanks so much for choosing Kia of North Austin for your automotive needs. Brian and the team will be thrilled to hear your review!

March 23, 2022

Every time I come manny is my advisor and he takes care of me every time all 10's More

by waltrandolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Eugene Penberg, Wills Philyaw, Ben Klein
Apr 01, 2022 -

Kia of North Austin responded

Hello, thanks so much for taking the time to review your recent experience at Kia of North Austin! Our team values your input and looks forward to seeing you again soon.

March 22, 2022

Thanks to Daniel for excellent service! No wait, professional staff, great place, great vehicles. Recommended More

by ralevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Apr 04, 2022 -

Kia of North Austin responded

Thanks for recognizing Daniel in your recommendation! He will be elated to hear your kind words!

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