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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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May 20, 2022

Daniel at Kia in customer service has created a Raving Fan out of me. The fact that they honored my failed engine based off of a known recall was incredible. They easily could have said sorry, but KIA did More

by Turner_shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in customer service
May 20, 2022 -

Kia of North Austin responded

Hi Turner, Thank you for the review! We are happy we could provide you with an incredible experience! We are looking forward to working with you again here at Kia of North Austin!

May 20, 2022

The service there is excellent. Even though they were a little backed up everyone was working expeditiously. The work area and restrooms are always clean.Everyone is courteous. I wo More

by shiprobinred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
May 20, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! We are thrilled to hear you had a courteous experience with us here at Kia of North Austin! We look forward to working with you again in the future.

May 18, 2022

They are doing a great job. On time lets me know what and when my car will be ready. More

by Virginia Lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
May 18, 2022 -

Kia of North Austin responded

Hi Virginia, Thank you for the kind words! We are thrilled to hear that you had a great experience working with us. We look forward to seeing you again here at Kia of North Austin.

May 12, 2022

I have always loved going here as they provide Excellent customer service Genuine Communicative Always on point More

by gypsycrossroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Eugene Penberg
May 12, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are happy we could provide you with an excellent experience. We look forward to working with you again here at Kia of North Austin!

May 12, 2022 -

gypsycrossroad responded

Thank you! Shawn Chamberlin has taken excellent care of me and my Kia Forte over the years!!!

May 10, 2022

Great dealership and superb customer service. Love the KIA dealership. Awesome job! This is my third KIA vehicle. More

by lisasparkle13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
May 11, 2022 -

Kia of North Austin responded

Hi Lisa, Thank you for the kind words! We are glad we could be the ones to help you find your newest KIA! We look forward to seeing you in your new wheels next time you visit us at KIA of North Austin.

May 04, 2022

Explained to me about my service I was getting in detail told me how long it would take .And offered me a ride if I needed it and told me about water,coffee and snacks that where available while i wait More

by Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb 5 star
May 04, 2022 -

Kia of North Austin responded

Hello, it is great to learn our Kia of North Austin team provided you with a five-star experience. We truly appreciate your time and business. Please come back and see us again anytime in the future.

May 05, 2022 -

Pearl responded

From the time I arrived to the time I left was great service. Kept me informed about the service going on with my car. Kia assured me that they are going to take care of everything that I was being serviced for. Strongly recommend Kia.

May 03, 2022

Overall very good experience. Prompt, knowledgeable,solved the issue and I was on my way! More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
May 04, 2022 -

Kia of North Austin responded

Hello, it is great to learn our Kia of North Austin team provided you with a five-star experience. We truly appreciate your time and business. Please come back and see us again anytime in the future.

May 03, 2022

Kia always does Texas service make sure my car is running to the top of its ability I am very satisfied with their service always will come back More

by B20august
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
May 04, 2022 -

Kia of North Austin responded

Hello, it is great to learn our Kia of North Austin team provided you with a five-star experience. We truly appreciate your time and business. Please come back and see us again anytime in the future.

April 28, 2022

Kia of N. Austin once again goes above and beyond. The staff is friendly and outgoing and the dealership is impeccable. We’ve never had an experience like this More

by ezrastanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Jamie Griles
May 04, 2022 -

Kia of North Austin responded

Hello, it is great to learn our Kia of North Austin team provided you with a five-star experience. We truly appreciate your time and business. Please come back and see us again anytime in the future.

April 24, 2022

Fast and efficient service, will definitely be coming back to get my vehicle serviced here again More

by mtz_al.14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel , Eugene Penberg
May 04, 2022 -

Kia of North Austin responded

Hi, thank you for your great five-star review and taking the time to visit our Kia of North Austin team. We truly appreciate your high rating and business. Our team hopes to see you again in the future.

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