Kia of North Austin - Austin - Service Center

My first service since buying my new 2021 Kia Niro. Service was incredible at the North Austin Kia and I enjoyed my cup of coffee and the TV while I comfortably waited. Loved the complimentary wash a Service was incredible at the North Austin Kia and I enjoyed my cup of coffee and the TV while I comfortably waited. Loved the complimentary wash and vacuum, too! It was great to get the recall computer update, too! Thanks, ya’ll and thanks, Mike! More

Service was great. Even pointed out things to look out for in the future in regards to maintenance. Even pointed out things to look out for in the future in regards to maintenance. More

Service is always efficient and attentive. Service reps explain what is needed. I appreciate the clean waiting area. Service reps explain what is needed. I appreciate the clean waiting area. More

Thank you for your service! Not only is my car well taken care of, you made it very easy for me to get to work and then back to the dealership to pickup my car when it was fini Not only is my car well taken care of, you made it very easy for me to get to work and then back to the dealership to pickup my car when it was finished. I appreciate the care!! More

Very nice facility and very quick and polite service people. Everyone was welcoming and attentive. people. Everyone was welcoming and attentive. More

Great service. Friendly and professional. Would go there again if needed. Recommend to friends. Thanks Friendly and professional. Would go there again if needed. Recommend to friends. Thanks More

Kia north Austin is great. Everything is always a breeze. Service and the whole team is just so amazing. 4 yrs they have been servicing my kia forte and I would never cheat on Everything is always a breeze. Service and the whole team is just so amazing. 4 yrs they have been servicing my kia forte and I would never cheat on the team. Awesome dealership!! More

Daniel Epstein is a pleasure to work with and delivers an exceptional customer service experience. I never have a bad experience bringing my car in for service and I know that each time I do, the service dep exceptional customer service experience. I never have a bad experience bringing my car in for service and I know that each time I do, the service department will take care of me and get it done right! More

Daniel at Kia in customer service has created a Raving Fan out of me. The fact that they honored my failed engine based off of a known recall was incredible. They easily could have said sorry, but KIA did Fan out of me. The fact that they honored my failed engine based off of a known recall was incredible. They easily could have said sorry, but KIA did not. They honored the warranty and provided the best customer service experience. I will buy KIA again. More

The service there is excellent. Even though they were a little backed up everyone was working expeditiously. The work area and restrooms are always clean.Everyone is courteous. I wo Even though they were a little backed up everyone was working expeditiously. The work area and restrooms are always clean.Everyone is courteous. I would recommend KIA to anyone who has an ear. More