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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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June 12, 2022

This was my first visit to the KIA N. Austin facility. I needed a 4 wheel alignment before taking a 1200 mile trip . While I was there the Service Advisor showed me a couple or other it More

by JIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jun 17, 2022 -

Kia of North Austin responded

Hi Jim, We appreciate the kind review! We look forward to working with you again here at Kia of North Austin!

Jun 18, 2022 -

Kia of North Austin responded

Hi Jim, We appreciate the kind review! We look forward to working with you again here at Kia of North Austin!

June 11, 2022

My service coordinator always treats me golden and let’s me know everything about my service. More

by Kristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bovee
Jun 17, 2022 -

Kia of North Austin responded

Hi Kristie, Thank you for the review! We are glad you had a great experience working with us! We hope to see you again here at Kia of North Austin!

Jun 17, 2022 -

Kia of North Austin responded

Hi Kristie, Thank you for the review! We are glad you had a great experience working with us! We hope to see you again here at Kia of North Austin!

June 09, 2022

My first service since buying my new 2021 Kia Niro. Service was incredible at the North Austin Kia and I enjoyed my cup of coffee and the TV while I comfortably waited. Loved the complimentary wash a More

by brgpug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb, excellent service
Jun 10, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again soon!

June 09, 2022

Service was great. Even pointed out things to look out for in the future in regards to maintenance. More

by sonicd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Jun 10, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are happy we were able to provide you with great service! We look forward to working with you in the future!

June 07, 2022

Service is always efficient and attentive. Service reps explain what is needed. I appreciate the clean waiting area. More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep.
Jun 07, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad you had a efficient experience with us. We hope to do business with you again here at Kia of North Austin!

May 26, 2022

Very nice facility and very quick and polite service people. Everyone was welcoming and attentive. More

by Thomasbobo1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall service advisor
May 26, 2022 -

Thomasbobo1 responded

Service advisor Brian Hall was exceptional

May 26, 2022

Thank you for your service! Not only is my car well taken care of, you made it very easy for me to get to work and then back to the dealership to pickup my car when it was fini More

by HappySoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chamberlain , Wills Philyaw
May 27, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! It's great to hear that you had an easy experience working with us. We hope to earn your business in the future here at Kia of North Austin!

May 25, 2022

Great service. Friendly and professional. Would go there again if needed. Recommend to friends. Thanks More

by maryefstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
May 31, 2022 -

Kia of North Austin responded

Hi Mary, Thank you for the review! We are happy we could provide you with great service. We can't wait to work with you again here at Kia of North Austin!

May 21, 2022

Daniel Epstein is a pleasure to work with and delivers an exceptional customer service experience. I never have a bad experience bringing my car in for service and I know that each time I do, the service dep More

by Rivera90.sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
May 31, 2022 -

Kia of North Austin responded

Hi Rivera, Thank you for the review and the kind words about Daniel, he will surely appreciate it! We are glad he could provide you with great customer service. We look forward to seeing you again here at Kia of North Austin.

May 21, 2022

Kia north Austin is great. Everything is always a breeze. Service and the whole team is just so amazing. 4 yrs they have been servicing my kia forte and I would never cheat on More

by Ebony Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deja, Brian & Manuel, Eugene Penberg
May 25, 2022 -

Kia of North Austin responded

Hi Ebony, Thank you for the review! We are glad you had an amazing experience with us! We look forward to working with you again here at Kia of North Austin.

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