Kia of North Austin - Austin - Service Center

The dealership I normally go to in Round Rock told me they couldn’t even look at my car to give me a diagnostic for two weeks the north Austin Kia told me within two hours of bringing it in what was wron they couldn’t even look at my car to give me a diagnostic for two weeks the north Austin Kia told me within two hours of bringing it in what was wrong they overnighted my part and I had my car the next day all of this wouldn’t have been so bad if Kia offered you a loaner car but they don’t do that which I get, but Daniel and Patrick went way above and beyond and I am so grateful for them I could not be happier with the north Austin Kia dealership More

Great service. They listened to my request and completed the job in a reasonable amount to f time. They listened to my request and completed the job in a reasonable amount to f time. More

The service department representative met me on initial drive up, they took care of my scheduled regular maintenance, and returned my vehicle as promised within a reasonable amount of time. I was very plea drive up, they took care of my scheduled regular maintenance, and returned my vehicle as promised within a reasonable amount of time. I was very pleased overall More

Excellent customer service and all of my issues were addressed and taken care of. Daniel was courteous and very respectful. It is a 10 out of 10 for me. Thanks Kia Of North Austin. addressed and taken care of. Daniel was courteous and very respectful. It is a 10 out of 10 for me. Thanks Kia Of North Austin. More

Dealership was in good condition. Dealership was clean and orderly. Restrooms were in good condition Dealership was clean and orderly. Restrooms were in good condition More

We were met by Doug, a fine helping professional. Soon we met Patrick, he became our “go-to” partner. The service department did a very nice job as ours was an urgent safety issue. The wait was minor Soon we met Patrick, he became our “go-to” partner. The service department did a very nice job as ours was an urgent safety issue. The wait was minor, lounge was comfortable and staff friendly. Patrick was attentive and kept us up-to-date on our vehicle status. We’re very pleased at the high level of focused client care we received. Thank you. More

Southwest Kia has the best auto service department in Texas. Daniel Epstein, Brian Hall, and Manny Bernal always take care of me and my car! Plus, they always provide my car with a free car wash. You guy Texas. Daniel Epstein, Brian Hall, and Manny Bernal always take care of me and my car! Plus, they always provide my car with a free car wash. You guys are the best! More

Awesome and attentive staff . Very friendly and helpful. Enjoyed the coffee and snacks. Loved the the idea of the charging station. Thank you Very friendly and helpful. Enjoyed the coffee and snacks. Loved the the idea of the charging station. Thank you More

This was my first visit to the KIA N. Austin facility. I needed a 4 wheel alignment before taking a 1200 mile trip . While I was there the Service Advisor showed me a couple or other it Austin facility. I needed a 4 wheel alignment before taking a 1200 mile trip . While I was there the Service Advisor showed me a couple or other items that needed attention. The service was completed while I waited in a peaceful waiting room. I will make it a point to return to KIA N. Austin for future servi es on my Kia Soul. More

My service coordinator always treats me golden and let’s me know everything about my service. me know everything about my service. More