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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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June 30, 2022

Wonderful Customer Service, always satisfied and never disappointed. I always take it in without an appointment because unfortunately with my husbands schedule is hard to tell when his day off will be but More

by ornelascarolina8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Webb, Wills Philyaw, Jennifer Jordon, Jamie Griles, Ivan Rodriguez, Calvin Coffee, James Underwood, Shane Hauser, Sahil Kumar
Jun 30, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! It was a pleasure to work with you. We hope to work with you again in the future!

Jul 01, 2022 -

Kia of North Austin responded

Hi, We appreciate your review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again down the road!

June 27, 2022

Today was another incredible experience as Daniel and his team ServiStar Telluride. I never thought I could have this great of an experience at a dealership. I am so thankful for the way they go above and be More

by ezrastanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Ben Klein, Jamie Griles
Jun 28, 2022 -

Kia of North Austin responded

Hi Ezra, We appreciate the kind words! We are happy to hear that you had a fantastic experience with us! We hope to see you again down the road here at Kia of North Austin!

June 25, 2022

The dealership I normally go to in Round Rock told me they couldn’t even look at my car to give me a diagnostic for two weeks the north Austin Kia told me within two hours of bringing it in what was wron More

by PTBRIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 25, 2022 -

Kia of North Austin responded

Thank you for taking the time to leave us a five-star review, we appreciate it. We are delighted to learn our Service Team went above and beyond to ensure you were back on the road as quickly as possible. If we can be of any future assistance, please don't hesitate to contact us at Kia of North Austin.

June 25, 2022

Great service. They listened to my request and completed the job in a reasonable amount to f time. More

by ssmith7226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 25, 2022 -

Kia of North Austin responded

Thank you for trusting us with your vehicle here at Kia of North Austin. Our Service Team will always be here to assist with any future needs. Please don't hesitate to reach out if there is anything more we can do.

June 22, 2022

The service department representative met me on initial drive up, they took care of my scheduled regular maintenance, and returned my vehicle as promised within a reasonable amount of time. I was very plea More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick service dept.
Jun 23, 2022 -

Kia of North Austin responded

It is nice to provide our customers with pleasing experiences here at Kia of North Austin. Our Service Department is honored to have taken care of your maintenance and returned your vehicle in a timely manner. We would be delighted to assist you again.

June 21, 2022

Excellent customer service and all of my issues were addressed and taken care of. Daniel was courteous and very respectful. It is a 10 out of 10 for me. Thanks Kia Of North Austin. More

by Martina wehye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Jun 21, 2022 -

Kia of North Austin responded

Thank you for being such an amazing customer and taking the time to leave us this great review, Martina. We are thrilled that our Service Team were able to address needed situations during your visit. It is awesome to be informed that we are providing courteous and respectful interactions! We hope to have the pleasure assisting you with any future automotive servicing's here at Kia of North Austin.

June 20, 2022

Dealership was in good condition. Dealership was clean and orderly. Restrooms were in good condition More

by rallen_111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 20, 2022 -

Kia of North Austin responded

Thank you for your amazing feedback! We appreciate your business and hope to see you again here at Kia of North Austin.

June 19, 2022

We were met by Doug, a fine helping professional. Soon we met Patrick, he became our “go-to” partner. The service department did a very nice job as ours was an urgent safety issue. The wait was minor More

by Michael Kenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug & Patrick
Jun 20, 2022 -

Kia of North Austin responded

Michael, we are pleased that you experienced 5-star service here at Kia of North Austin! It is our Service Teams pleasure to help insure that your vehicle is safe to drive and that you receive the best care in the process. We look forward to having the pleasure of seeing you again.

June 19, 2022

Southwest Kia has the best auto service department in Texas. Daniel Epstein, Brian Hall, and Manny Bernal always take care of me and my car! Plus, they always provide my car with a free car wash. You guy More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Manny Bernal, & Brian Hall, Eugene Penberg
Jun 20, 2022 -

Kia of North Austin responded

It is our Service Departments pleasure to provide your vehicle with the best servicing while in our care. We appreciate you taking the time to leave us this great review and we look forward to seeing you again!

June 16, 2022

Awesome and attentive staff . Very friendly and helpful. Enjoyed the coffee and snacks. Loved the the idea of the charging station. Thank you More

by millerdena1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael service staff
Jun 17, 2022 -

Kia of North Austin responded

Thank you for your five-star review, we here at Kia of North Austin appreciate it. Our Service Team will always be here to assist with any future needs.

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