Kia of North Austin - Austin - Service Center

As always Shawn Chamberlain was very helpful even though it was close to closing I certainly appreciate the helpful response it was close to closing I certainly appreciate the helpful response More

First time customer, Great customer service, they fixed my car on time , exceeded my expectations , I will recommend to my friends and family my car on time , exceeded my expectations , I will recommend to my friends and family More

Manny, my service rep, provided excellent customer service and simply explained my service options and costs. service and simply explained my service options and costs. More

It’s been 2-3 business days since my car was towed back to this dealership and zero contact from Brian Hall or anyone letting me know my vehicle made it safe and it’s being worked on for the 3rd time in 2 to this dealership and zero contact from Brian Hall or anyone letting me know my vehicle made it safe and it’s being worked on for the 3rd time in 2 weeks. This review can be edited but right now, it’s crazy after 2 previous visits and standing myself and my two kids after the second pick up of my vehicle being “completed” a third time back and no communication has occurred. You can only give a place second chances a few too many times before naturally you have to get frustrated and try to reach out in a different way to get an answer as to what is going on. I understand staffing and business in the industry but voicemails and left messages to a live person and just not a common courtesy to call someone after the experience the first two times especially the second time miscommunication you would expect correcting that mistake before making it again. Still hoping for something better once someone can reach out to me. More

Brian was honest! I was able to have my car serviced quickly. I will come back for future services😁 I was able to have my car serviced quickly. I will come back for future services😁 More

Great customer service from calling in and getting an appointment to checking out my vehicle. I was kept informed on the status of my vehicle and provided expectations. Taking in your vehicle to get serv appointment to checking out my vehicle. I was kept informed on the status of my vehicle and provided expectations. Taking in your vehicle to get serviced and diagnosed isn't a something to look forward to but the employees at this location made the overall experience pleasant. More

I drive further just to have a much better experience with Kia North Service Team. with Kia North Service Team. More

This 2023 Sportage X-line is my FOURTH Kia from this dealership. The staff is always great, treating me like royalty. They don't let me leave unless I'm 100% satisfied with their service, and even Richa dealership. The staff is always great, treating me like royalty. They don't let me leave unless I'm 100% satisfied with their service, and even Richard in Finance is willing to do what's needed to make sure I'm happy. The salesmen, Dylun and Sahil, are magnificent at how they make me feel at home. More

They really care on answer any questions I might have they were very helpful and quick they were very helpful and quick More

I always feel valued as a customer and appreciate for my business. Daniel is the best! Always courteous helpful and knowledgeable. He takes the time to explain things and make me feel like he cares about business. Daniel is the best! Always courteous helpful and knowledgeable. He takes the time to explain things and make me feel like he cares about my customer experience More