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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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October 03, 2024

Zach was great, got me in and out when he told me he would, love the idea of no walk ins at your service dept . This takes great pressure off your advisors and technicians. Brilliant policy More

by ronnie.kutach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach , in service
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Oct 03, 2024 -

Kia of North Austin responded

Ronnie, we're delighted to hear that Zach provided you with efficient service at Kia of North Austin. We're glad our appointment policy made your experience smoother and more enjoyable!

September 23, 2024

Everyone was very on point and very nice and friendly and helpful the service was amazing thank you More

by blackmama88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 24, 2024 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that you found our service amazing and the team friendly and helpful. We appreciate your feedback!

September 22, 2024

Daniel Epstein and his team did an amazing job once again. Every time I’m there, it is a five star experience. More

by ezra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstien
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Sep 23, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that Daniel Epstein and his team at Kia of North Austin consistently provide a five-star experience. We look forward to serving you again in the future!

September 20, 2024

Always get top notch service at Kia North Austin. Everyone is professional and friendly. We would not go anywhere else! More

by gopherit74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Sep 23, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin consistently provides top-notch service. We look forward to serving you again in the future!

September 19, 2024

Service was excellent. Liked the way Carlos A. Took care of me. There was no pressure to do more things then I could afford. Thank you More

by pturner037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Sep 20, 2024 -

Kia of North Austin responded

Thank you for the wonderful review! We're glad Carlos was able to provide excellent service without any pressure. We appreciate your feedback and look forward to serving you again at Kia of North Austin!

Sep 20, 2024 -

pturner037 responded

You are welcome! Thanks again.

Sep 20, 2024 -

Kia of North Austin responded

We're thrilled to hear you had a positive experience with us. If you ever need assistance again, don’t hesitate to reach out. Have a great day!

September 17, 2024

Kia has always been very good at sending me service reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.

September 15, 2024

Your staff and service was outstanding today I would recommend your company to my friends More

by nmargain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that our staff and service exceeded your expectations. We appreciate your recommendation and look forward to serving you and your friends in the future!

September 14, 2024

Carlos Areizaga Is very awesome, professional and so accommodating. Give him a promo. Thanks Carlos! More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Report | Print
Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that Carlos provided you with excellent, professional service. We’ll be sure to pass along your praise. We look forward to serving you again at Kia of North Austin!

September 09, 2024

Good service and got me out very quickly I really appreciate it thank you for good customer care More

by Dexterlredd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Kia of North Austin responded

Dexter, thank you for your feedback! We're glad to hear that you received good service and were helped quickly at Kia of North Austin. We appreciate your recognition of our customer care and look forward to assisting you again in the future!

September 09, 2024

Service Team is excellent! Worked with Carlos and he was very professional and informative in relaying the process steps. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 10, 2024 -

Kia of North Austin responded

MR, thank you for your positive feedback! We're glad to hear that Carlos and our service team at Kia of North Austin provided you with excellent and professional service. We look forward to assisting you again in the future! Safe travels.

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