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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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August 26, 2022

Brian did a great job recommending service options based on my vehicle and mileage this visit and moving forward. More

by jdemov12111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 01, 2022 -

Kia of North Austin responded

Our Service Team strives to provide the best information to our valued customers regarding the needs of their vehicles. Thank you for choosing Kia of North Austin and we look forward to continuing to keep your vehicle running great.

August 22, 2022

Their hospitality was amazing and cared about what was best for the customer. I felt very comfortable leaving my car in their hands. More

by alexander.watson95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 24, 2022 -

Kia of North Austin responded

We are very appreciative of your fantastic feedback for us at Kia of North Austin. Our Service Department is glad to learn that you had an exceptional visit with us. Thank you for entrusting our dealership with your vehicle services. We are always ready and happy to help if you need us in the future.

August 22, 2022

I've been dealing with Kia for over 10 years and my experience have been excellent with this dealership More

by Jimmiev66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
Aug 24, 2022 -

Kia of North Austin responded

Hello. We are truly honored to have earned your trust and loyalty. Thank you for your 5-star review and for continuing to make Kia of North Austin your dealership of choice!

August 20, 2022

Friendly and respectful service advisor explained what was needed and crew did all work in a timely manner. More

by Talktocraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept staff
Aug 23, 2022 -

Kia of North Austin responded

Kia of North Austin appreciates these kind praises of our Service Team. We are glad to have provided you with a timely servicing visit, as well as friendly and respectful interactions. Let us know if there is anything else we can assist you with.

August 20, 2022

Professional, polite, clean environment. Dealerships are always pricey, but I do feel like my car is known and well cared for More

by Workingmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kia of North Austin responded

It is our goal to provide our customers with professional and polite interactions, as well as a clean environment here at Kia of North Austin. We are glad to have you as a valued customer, allowing us to know your vehicle and provide the best care. We are always here for your automotive needs.

August 17, 2022

Even though they aren’t terribly close, I only take my car to them because my local dealer, South Austin Kia, is terrible. North Austin Kia is professional and courteous, and I’m confident in their servi More

by Gasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal
Aug 17, 2022 -

Kia of North Austin responded

Hi, thank you for your great review. It is our pleasure here at Kia of North Austin to provide our customers with courteous and professional service. Our Service Team will always be here to assist with any future needs.

August 16, 2022

I pop my hood and I notice oil was left on the bottom engine sheid More

by Bcole263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 17, 2022 -

Kia of North Austin responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about the oil left on the engine shield and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. John Sheeks Johnsheeks@lithia.com

August 16, 2022

Manny Bernal, Brian Hall, and Daniel Epstein of Kia of North Austin are the greatest service people! They and the rest of the Kia of North Austin service department always take care of me and my car. The More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Aug 17, 2022 -

Kia of North Austin responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 14, 2022

Kia North Austin is best dealership that we have ever dealt with. We have purchased 3 vehicles from them. Have always had excellent service. Daniel our service advisor always takes care of us promptly an More

by tjshipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 16, 2022 -

Kia of North Austin responded

Thank you for choosing and trusting Kia of North Austin with your automotive purchasing and servicing needs. Our Sales and Service Departments are always glad to assist you with prompt and knowledgeable interactions, allowing you to have excellent experiences. We look forward to seeing you again!

August 13, 2022

I found them to be professional with prompt service and knowledgeable employees who were polite and helpful. More

by JuJu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Aug 15, 2022 -

Kia of North Austin responded

Thanks for the kind praises of our team here at Kia of North Austin. We are glad to read that you had professional, prompt, and helpful care during your visit. It would be our pleasure to assist you again.

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