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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews
Call Service Center (512) 583-1900

805 Reviews of Kia of North Austin - Austin - Service Center

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September 28, 2022

Brought wife’s Soul in around 1:30 for an issue with USB port and a recall issue expecting to leave my car overnight which would have been a major inconvenience since I don’t live in Austin. Not only did th More

by Poppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Christina
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Sep 28, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was great here at Kia of North Austin! We look forward to seeing you again soon!

September 28, 2022

Fast friendly service writers. Recommendations explained with video from technician. Very satisfied with staff and work done on vehicle. More

by Zwalts1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers
Report | Print
Sep 29, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was great and fast! We hope to work with you again here at Kia of North Austin!

Sep 29, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was great and fast! We hope to work with you again here at Kia of North Austin!

September 26, 2022

Sean went above and beyond to help me out. Great Service!! I’ll be back!!! More

by Warren_Cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean in Service , Wills Philyaw
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Sep 27, 2022 -

Kia of North Austin responded

Hi Warren, Thank you for the review! We are happy to hear that Sean was able to go above and beyond for you! We hope to work with you again here at Kia of North Austin!

September 17, 2022

Always friendly, listens to me, easy to schedule an appointment, keeps one updated on service progress, and the waiting area is comfortable. More

by Twis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Sep 18, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again soon!

September 12, 2022

Daniel Epstein is the best. Super friendly and profesional and fast!! Excellent costumer service and great location More

by gerardlabou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Sep 13, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again in the future!

September 09, 2022

Excellent customer service in both sales and service. Kept us informed on the recent work on our Sorento More

by Lrogers39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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Sep 12, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are happy that our team was able to provide you with an excellent experience! We look forward to seeing you again here at Kia of North Austin!

September 06, 2022

Appointment was for 7:00. I was out by 8:30. Perfect. Both serviceman and checkout were friendly and aimed to please. More

by debwilpal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m awful with names, but his name began with D. Very kind.
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Sep 06, 2022 -

debwilpal responded

Great service

August 31, 2022

Excellent service! Nice people! Efficient! Trustworthy! How a dealership should be run. Exactly how a shop should be run. More

by richardkreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel , Wills Philyaw
Report | Print
Sep 01, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad we have earned your trust and hope to continue working with you in the future. We hope to see you again here at Kia of North Austin.

August 27, 2022

Scheduling was easy and worked well with any schedule. My issue included some back ordered parts and the got the parts quickly and we scheduled replacement. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Aug 30, 2022 -

Kia of North Austin responded

Hello, Matt. We are so glad that everything went well during your recent visit. It's awesome to know that our Service Team received the parts quickly and successfully scheduled the replacement for your vehicle. Thank you for the five-star review and we hope that you will continue to choose Kia of North Austin for any future automotive care.

August 26, 2022

Always great service & Danial E. service rep is fantastic. Service done in a timely manner & car is always returned washed & clean. I wouldn’t go to any other KIA dealer for service More

by Marthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Aug 30, 2022 -

Kia of North Austin responded

On behalf of us at Kia of North Austin, I would like to thank you for sharing this great review about our dealership! We are thrilled that you consistently enjoy your experience working with our team. Have a wonderful day.

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