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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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December 14, 2022

Brian Hall and Patrick in the service department at Kia of North Austin always give the greatest service! More

by CLARKRYANPATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, Brian Hall
Dec 14, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of North Austin!

December 06, 2022

Helpful and kind. Very smooth overall ! Service staff courteous. And facility is very pleasant and easy to maneuver More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin in service
Dec 07, 2022 -

Kia of North Austin responded

Hi Ruby, Thank you for the review! We are glad you had a smooth and helpful experience. We look forward to earning your business again here at Kia of North Austin!

December 06, 2022

Very efficient! They even text you about your service during the service..Always enjoy this dealership. More

by Artsiegurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 07, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was an efficient experience! We hope to work with you again here at Kia of North Austin!

November 26, 2022

The service desk personnel is always so Courteous and Professional. Any questions or concerns I may have they take the time to explain the process. I love KIA, they always take care of me! More

by Carguys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Patrick
Nov 30, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a courteous and professional experience! We hope to see you again here at Kia of North Austin!

November 23, 2022

My experience with the service department was great. I dropped my car off and received a Lyft ride back to work and within a couple of hours my car was ready. A Lyft ride was arranged for me to come More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service
Nov 29, 2022 -

Kia of North Austin responded

Hi Becky, Thank you for the review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again in the future!

November 22, 2022

I had an 8am appointment for an oil change on 11/22/22 and Daniel Epstein was my Service Advisor . He was very courteous , helpful and kept me up to date on the progress of my car and what it needed . More

by Tern2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein / Service Advisor / Kia North
Nov 23, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a courteous experience! We hope to work with you again soon!

November 15, 2022

First, I came into Kia not really interested after test driving a pre owned vehicle that was not really my taste; However, after speaking with Nick M. (the salesman) who was really great when it came to ke More

by aaliyah.mccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
Nov 17, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again down the road!

November 15, 2022

Thanks to you all, for your patience and your interest in making the deal work for me!! More

by sjoslin1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Underwood
Nov 17, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a patient experience! We hope to work with you again here at Kia of North Austin!

November 01, 2022

Everyone there (especially Brian) was so kind and helpful! My family and I greatly appreciate their help, guidance, support and honesty! More

by Lindsay.painton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Nov 02, 2022 -

Kia of North Austin responded

Hi Lindsay, Thank you for the review! We are glad you had a trusted experience here at Kia of North Austin! We hope to see you again down the road!

October 31, 2022

Brian in the Service Department kept me briefed during every step of the process. Richard (from Finance) saw me in the waiting area and remembered me from my purchase, and asked me how I was enjoying my n More

by fred.guerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (Service)
Oct 31, 2022 -

Kia of North Austin responded

Hi Fred, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of North Austin!

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