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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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July 08, 2023

Cody the sales manager greeted me outside as soon as I pulled up to the Service Department. He introduced me to my service advisor, Daniel, who explained what would be done and how long it would take. Dyl More

by fred.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylyun Villarreal
Jul 10, 2023 -

Kia of North Austin responded

Hi Fred, Thank you for the review. It was a pleasure to work with you here at Kia of North Austin. We hope to provide you with another great service down the road.

July 07, 2023

Very friendly and professional. They take extra care of your needs. Patrick took great care of my vehicle even though I did not have an appointment. Thank you. More

by susie.mather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2023 -

Kia of North Austin responded

Hi Susie, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

July 01, 2023

Shawn and everyone on the team are a 10. Fantastic service. And the mechanic video is brilliant customer interaction that helps customers trust the process. Hats off to Ben and the entire te More

by Coach Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 03, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a trusted process. We look forward to seeing you again here at Kia of North Austin.

June 29, 2023

Easy to schedule service, staff is always friendly, helpful & knowledgeable. The waiting area is customer friendly and the restrooms clean. More

by Twis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service
Jun 30, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Kia of North Austin.

June 21, 2023

Excellent customer service. I was very impressed with the friendliness and professionalism. I will definitely return and will recommend. More

by j b
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Jun 22, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

June 20, 2023

very easy to make appointment,very nice waiting area,convenient location to get service . Thank you More

by marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department Jesse
Jun 20, 2023 -

Kia of North Austin responded

Hi Marissa, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Kia of North Austin.

June 16, 2023

Thank you KIA North Austin, especially Sean Chamberlain. Listened, provided clear direction, followed through, and got me back on the road! Much appreciated!!! More

by Sean Fry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain, Service Department
Jun 16, 2023 -

Kia of North Austin responded

Thank you for the 5-stars, Sean! We'll be sure to pass this review along to Sean as well and really appreciate you trusting Kia of North Austin with your vehicle. Safe travels!

June 15, 2023

My experience was very good. .it was tge first service since the auto purchase and I am very satisfied More

by lydsrsalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hauser, Joshua Lemieux
Jun 15, 2023 -

Kia of North Austin responded

Thank you so much for leaving us a 5-star review and sharing your experience at Kia of North Austin! Please let us know if there's anything we can help you with in the future.

June 12, 2023

Shawn and Daniel and the crew are amazing. They were a tremendous help when our vehicle broke down. More

by VGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
Jun 12, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again here at Kia of North Austin.

June 12, 2023

Professional and thorough during entire service. Service center is comfortable to wait in and car wash and vacuum is appreciated bonus. More

by Talktocraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 12, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

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