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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
857 Reviews
Call Service Center (512) 583-1900

857 Reviews of Kia of North Austin - Austin - Service Center

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January 08, 2024

Great service, courteous, informative ,use of video to inform customer of options of service , l will return for next service need. More

by maestraamable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 09, 2024 -

Kia of North Austin responded

We're delighted to know you had a great experience with our service team at Kia of North Austin. We appreciate your feedback and look forward to seeing you for your next service visit!

January 05, 2024

Fantastic service our Service Representative Zack S handled everything for us he was amazing and so informative Thank you More

by fivekidsls5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Schuller Service department
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Jan 05, 2024 -

Kia of North Austin responded

We're so glad to know that Zack provided you with fantastic service at Kia of North Austin! It's great to see your appreciation for his informative approach. Thank you for the review and we hope to serve you again in the future!

January 03, 2024

Always extremely courteous and professional. Purchased my vehicle here and will be returning for my next! More

by FLANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, James Underwood
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Jan 04, 2024 -

Kia of North Austin responded

Congrats on the new car, Flanny! We're delighted to know you had a great experience with us at Kia of North Austin! We look forward to assisting you again when it's time for your next vehicle. Safe travels in your new ride until then!

December 28, 2023

He had me in and out and under the expected time. And kept me informed while my car was in the back. Everyone very friendly. More

by wilmah321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, service department
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Dec 28, 2023 -

Kia of North Austin responded

We're glad to know that your visit at Kia of North Austin was efficient and informative! Our team always aims for friendly service. Thanks for the positive feedback, we appreciate it!

December 21, 2023

Professional, Knowledgeable, Personable, 10/10 Customer Service. They treat you like your car is the only one they’re working, even though we all know they’re swamped. The communication tools they use keep More

by Coach Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Sean, Ben all 5 stars. No xx, Wills Philyaw, Destinie Smith
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December 13, 2023

The service department of Kia of North Austin is the best in the state of Texas! More

by CLARKRYANPATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga & Shawn Chamberlin
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Dec 15, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

December 12, 2023

Very helpful and friendly people would recommend them to everyone. Hands up to the dealership More

by mperez2short
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service
Report | Print
Dec 13, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

December 11, 2023

Very efficient staff and makes sure your car is in top tier shape when done More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

December 09, 2023

Excellent employees Patrick is great and his mustache looks very good, all employees friendly and professional More

by biloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service, Cody Frazier
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Dec 11, 2023 -

Kia of North Austin responded

Hi, we're delighted to know that Patrick and the rest of our team at Kia of North Austin provided you with excellent service. Thanks for sharing your experience.

December 05, 2023

I showed up for an oil change, and the service advisor noticed that there was a recall check that they could do at the same time. And pay extra attention to the battery, as it had been acting up. Finished More

by rcfatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Report | Print
Dec 06, 2023 -

Kia of North Austin responded

We're glad to know that your visit for an oil change at Kia of North Austin went smoothly and efficiently. It's important to us that we take care of all necessary checks during your service appointment. Thanks for the positive feedback!

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