Back

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

Sort by
October 18, 2023

Super fast and quick turn around thanks a lot. And Sean was super helpful and explained everything perfectly More

by Kais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 19, 2023 -

Kia of North Austin responded

Hi Kais, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of North Austin.

October 18, 2023

They were quick to get back to me and I really like that and can’t call me back. Also, Ann worked with me. More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
Oct 19, 2023 -

Kia of North Austin responded

Chas, we're glad to know our team at Kia of North Austin was prompt and helpful in their responses. Thanks for the shout-out to Ann!

October 13, 2023

The service department is always excellent. Daniel is fantastic and goes above and beyond. The cashiers are always friendly and I greatly appreciated the wash and vacuum before my car was broug More

by ericachasco01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Oct 16, 2023 -

Kia of North Austin responded

Erica, we're delighted to know that Daniel and the rest of our service department at Kia of North Austin have been able to provide you with excellent experiences. Thanks for your kind words.

October 11, 2023

The service department was spectacular… they were efficient, courteous and Carlos the service agent was very helpful and attentive to everything I needed. More

by martmo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Oct 11, 2023 -

Kia of North Austin responded

We're glad to know our service department at Kia of North Austin met your expectations! It's great that Carlos was able to assist you effectively. Thanks for the positive feedback!

October 10, 2023

The staff was very friendly and made us feel appreciated. We were able to get a ride home while waiting and they reached out as soon as they were done! More

by t.davis2495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

October 05, 2023

I have been a faithful customer since 2000. 3 cars and a SUV, still loving the company, including sales, service and finance personnel. Awesome service!! More

by Fj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Oct 10, 2023 -

Kia of North Austin responded

Hi, We're so grateful for your loyalty to Kia of North Austin over the years! It's wonderful to know that our sales, service, and finance teams have consistently met your expectations. Thanks for sharing this awesome review!

September 30, 2023

Carlos is very helpful and friendly. He was knowledgeable and efficient. it was a pleasant visit. More

by sherilynbuchanan398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 02, 2023 -

Kia of North Austin responded

Thank you so much for the 5 stars, Sherilyn! We strive to provide a professional and friendly environment for our customers, so it's great to hear we hit the mark for you! Come back and see us again soon at Kia of North Austin!

September 30, 2023

The staff is terrific, and identifying the work needed is very transparent/clear. I will continue to come back in the future. More

by kevinohare74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Oct 02, 2023 -

Kia of North Austin responded

Terrific and transparent are both words we LOVE to see here at Kia of North Austin! We appreciate your support and look forward to seeing you in the future. Safe travels until then!

September 30, 2023

Kia North Austin was a Great Experience! Service was prompt and efficient! Didn't take long at all. More

by sparklewindowsusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Oct 02, 2023 -

Kia of North Austin responded

Thanks for choosing Kia of North Austin! Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

September 27, 2023

Friendly and professional; I really appreciate the service at this location. I also appreciate the snack tray! More

by rmcgrudiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the service person’s name
Sep 27, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly and professional experience. We hope to see you again here at Kia of North Austin.

...
16
...