Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

Sort by
October 26, 2023

Kia of North Austin is the best. Shawn is a great service advisor, Service guys are awesome and the cashier ladies are super nice!! I always enjoy seeing the same people. Kia takes c More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn & the cashier
Report | Print
Oct 26, 2023 -

Kia of North Austin responded

Hi, we're delighted to know that Shawn and the rest of our team at Kia of North Austin have been able to provide you with such great service. We appreciate your kind words and look forward to seeing you again!

October 26, 2023

Courteous, knowledgeable, and great customer service. Joshua was fantastic. He took care of my car from beginning to end. More

by winkleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Oct 27, 2023 -

Kia of North Austin responded

We're glad to know that Joshua and our team at Kia of North Austin provided you with great service. Thanks for the positive feedback, we appreciate it!

October 23, 2023

A great dealership wonderful customer service I would recommend the company to everyone thank you More

by maxineminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, Calvin Coffee, James Underwood, Jason Bertola, Joe Gomez
Report | Print
Oct 24, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again soon.

Oct 24, 2023 -

maxineminter responded

Great Job

October 18, 2023

Super fast and quick turn around thanks a lot. And Sean was super helpful and explained everything perfectly More

by Kais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Oct 19, 2023 -

Kia of North Austin responded

Hi Kais, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of North Austin.

October 18, 2023

They were quick to get back to me and I really like that and can’t call me back. Also, Ann worked with me. More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
Report | Print
Oct 19, 2023 -

Kia of North Austin responded

Chas, we're glad to know our team at Kia of North Austin was prompt and helpful in their responses. Thanks for the shout-out to Ann!

October 13, 2023

The service department is always excellent. Daniel is fantastic and goes above and beyond. The cashiers are always friendly and I greatly appreciated the wash and vacuum before my car was broug More

by ericachasco01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Oct 16, 2023 -

Kia of North Austin responded

Erica, we're delighted to know that Daniel and the rest of our service department at Kia of North Austin have been able to provide you with excellent experiences. Thanks for your kind words.

October 11, 2023

The service department was spectacular… they were efficient, courteous and Carlos the service agent was very helpful and attentive to everything I needed. More

by martmo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Report | Print
Oct 11, 2023 -

Kia of North Austin responded

We're glad to know our service department at Kia of North Austin met your expectations! It's great that Carlos was able to assist you effectively. Thanks for the positive feedback!

October 10, 2023

The staff was very friendly and made us feel appreciated. We were able to get a ride home while waiting and they reached out as soon as they were done! More

by t.davis2495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Oct 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

October 05, 2023

I have been a faithful customer since 2000. 3 cars and a SUV, still loving the company, including sales, service and finance personnel. Awesome service!! More

by Fj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Report | Print
Oct 10, 2023 -

Kia of North Austin responded

Hi, We're so grateful for your loyalty to Kia of North Austin over the years! It's wonderful to know that our sales, service, and finance teams have consistently met your expectations. Thanks for sharing this awesome review!

September 30, 2023

Carlos is very helpful and friendly. He was knowledgeable and efficient. it was a pleasant visit. More

by sherilynbuchanan398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 02, 2023 -

Kia of North Austin responded

Thank you so much for the 5 stars, Sherilyn! We strive to provide a professional and friendly environment for our customers, so it's great to hear we hit the mark for you! Come back and see us again soon at Kia of North Austin!

1
...
14
15
16
...
80