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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews
Call Service Center (512) 583-1900

805 Reviews of Kia of North Austin - Austin - Service Center

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January 03, 2024

Always extremely courteous and professional. Purchased my vehicle here and will be returning for my next! More

by FLANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, James Underwood
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Jan 04, 2024 -

Kia of North Austin responded

Congrats on the new car, Flanny! We're delighted to know you had a great experience with us at Kia of North Austin! We look forward to assisting you again when it's time for your next vehicle. Safe travels in your new ride until then!

December 28, 2023

He had me in and out and under the expected time. And kept me informed while my car was in the back. Everyone very friendly. More

by wilmah321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, service department
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Dec 28, 2023 -

Kia of North Austin responded

We're glad to know that your visit at Kia of North Austin was efficient and informative! Our team always aims for friendly service. Thanks for the positive feedback, we appreciate it!

December 21, 2023

Professional, Knowledgeable, Personable, 10/10 Customer Service. They treat you like your car is the only one they’re working, even though we all know they’re swamped. The communication tools they use keep More

by Coach Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Sean, Ben all 5 stars. No xx, Wills Philyaw, Destinie Smith
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December 13, 2023

The service department of Kia of North Austin is the best in the state of Texas! More

by CLARKRYANPATTERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga & Shawn Chamberlin
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Dec 15, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

December 12, 2023

Very helpful and friendly people would recommend them to everyone. Hands up to the dealership More

by mperez2short
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service
Report | Print
Dec 13, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

December 11, 2023

Very efficient staff and makes sure your car is in top tier shape when done More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

December 09, 2023

Excellent employees Patrick is great and his mustache looks very good, all employees friendly and professional More

by biloren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in service
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Dec 11, 2023 -

Kia of North Austin responded

Hi, we're delighted to know that Patrick and the rest of our team at Kia of North Austin provided you with excellent service. Thanks for sharing your experience.

December 05, 2023

I showed up for an oil change, and the service advisor noticed that there was a recall check that they could do at the same time. And pay extra attention to the battery, as it had been acting up. Finished More

by rcfatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Report | Print
Dec 06, 2023 -

Kia of North Austin responded

We're glad to know that your visit for an oil change at Kia of North Austin went smoothly and efficiently. It's important to us that we take care of all necessary checks during your service appointment. Thanks for the positive feedback!

December 02, 2023

Kia of North Austin is always quickly responsive to my needs as the owner of a Soul. They fit me in for tuneups and repairs in a timely fashion. They keep me apprised of what’s needed, the cost etc before More

by vabloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 04, 2023 -

Kia of North Austin responded

We're glad to know you've had such positive experiences with our service team at Kia of North Austin. We strive for transparency and professionalism, so it's great to see that reflected in your visits. Thanks for trusting us with the care of your Soul!

November 30, 2023

Fast friendly service, even washed car afterwards, car was in and out in 30 minutes More

by Paintedlady5tats
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn chamberland
Report | Print
Dec 01, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Kia of North Austin.

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