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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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December 05, 2023

I showed up for an oil change, and the service advisor noticed that there was a recall check that they could do at the same time. And pay extra attention to the battery, as it had been acting up. Finished More

by rcfatx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McCarthy
Dec 06, 2023 -

Kia of North Austin responded

We're glad to know that your visit for an oil change at Kia of North Austin went smoothly and efficiently. It's important to us that we take care of all necessary checks during your service appointment. Thanks for the positive feedback!

December 02, 2023

Kia of North Austin is always quickly responsive to my needs as the owner of a Soul. They fit me in for tuneups and repairs in a timely fashion. They keep me apprised of what’s needed, the cost etc before More

by vabloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 04, 2023 -

Kia of North Austin responded

We're glad to know you've had such positive experiences with our service team at Kia of North Austin. We strive for transparency and professionalism, so it's great to see that reflected in your visits. Thanks for trusting us with the care of your Soul!

November 30, 2023

Fast friendly service, even washed car afterwards, car was in and out in 30 minutes More

by Paintedlady5tats
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn chamberland
Dec 01, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Kia of North Austin.

November 29, 2023

Great service I was really impressed how fast I got a oil change and tire rotation 30 min grated job! More

by koolaide1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 30, 2023 -

Kia of North Austin responded

We're glad to know you were impressed with our quick and efficient service at Kia of North Austin! We aim to get your car back on the road as soon as possible. Thanks for sharing your experience!

November 21, 2023

They had my car fixed same day and every one I came into contact with was very nice and helpful!!! More

by wmartin0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 22, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Kia of North Austin.

November 07, 2023

Came in for a routine oil change. Service was quick and wonderful. Complementary car wash was nice! More

by Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 07, 2023 -

Kia of North Austin responded

Hi Zachary, Thank you for the review. We are glad your time with us was a quick and wonderful experience. We hope to see you again here at Kia of North Austin.

November 04, 2023

I'm thrilled to share my absolute satisfaction with the service team at Kia North Austin, particularly my service advisor, Carlos. He's been incredibly helpful and ensured that all my car needs were met. T More

by claudettegro956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Advisor
Nov 06, 2023 -

Kia of North Austin responded

Claudette, we're so glad to know that Carlos and our service team at Kia of North Austin have been able to meet all your car needs. Your satisfaction is important to us! Thanks for making the drive and sharing this wonderful feedback.

November 02, 2023

Carlos from the service staff was professional n helpful to me today during my time today More

by charner.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service dept
Nov 03, 2023 -

Kia of North Austin responded

We are glad to hear that Carlos was able to assist you and that you had a great experience at Kia of North Austin. Thank you for choosing us!

November 02, 2023

My service technician Carlos was awesome! He took care of my service maintenance needs quickly, addressed all my questions and went over all info in regards to my service plan throughly. Hig More

by JOVITAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Nov 02, 2023 -

Kia of North Austin responded

We're glad to know that Carlos was able to assist you with your service maintenance needs at Kia of North Austin! We strive for quick and thorough service. Thanks for the recommendation, we appreciate it!

Nov 02, 2023 -

JOVITAV responded

You are so welcome!!:-)

November 01, 2023

Great service great people with easy to understand technical skills kept us abreast of status as we progessed More

by Ttmatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Kia of North Austin responded

We're glad to know you had a great experience with our team at Kia of North Austin! We always aim to keep our customers informed and make the process as easy as possible. Thanks for your review!

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