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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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February 18, 2024

Very timely. Very courteous. Very accommodating. Very nice facility. Very good coffee and snacks. Carlos, service representative, same. More

by Stevenwschleppey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service.
Feb 20, 2024 -

Kia of North Austin responded

Steven, we're glad to know you had a great experience at Kia of North Austin! It's wonderful that Carlos and the team were able to provide timely service along with some good coffee and snacks. Thanks for your review!

February 16, 2024

They were very accommodating and super helpful. The check engine light came on my car and we had the code checked. It was off by the time I came in, but we mentioned the code that showed up. They h More

by Cw0525
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 20, 2024 -

Kia of North Austin responded

We're glad to know that our team at Kia of North Austin was able to assist you promptly and efficiently. We always aim for top-notch customer service, so it's great hearing your positive feedback!

February 15, 2024

Excellent service provided by Daniel Epstein. Always considerate and helpful. I strongly recommend working with Daniel and Kia North Austin. More

by Bryan Kilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Feb 20, 2024 -

Kia of North Austin responded

Bryan, we're delighted to know Daniel and our team at Kia of North Austin provided you with excellent service. We appreciate your recommendation!

February 10, 2024

Excellent service, the staff is friendly and courteous. I would recommend them to anyone. Thank you! More

by smj2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylyun Villarreal
Feb 20, 2024 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

February 10, 2024

Clean, courtesy, informative, and respectful. The gentleman who helped me was helpful and kept me updated on what was happening. More

by miss.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Feb 20, 2024 -

Kia of North Austin responded

We're delighted to know that you had a positive experience at Kia of North Austin! Our team always aims to keep our customers informed and comfortable throughout their visit. Thanks for the review!

February 03, 2024

Patrick, my service provider, did awesome answering our questions and being attentive to my needs. More

by Jhaden05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in service
Feb 05, 2024 -

Kia of North Austin responded

Hi, We appreciate the 5-star rating. We hope to see you again here at Kia of North Austin.

January 29, 2024

I was Easily able to make an online appointment. Once at the location, I was helped and assisted by Daniel. He gave me options and went over details for work on my vehicle. He set me up with text a More

by Chongsdaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician- I don't remember his name.
Jan 29, 2024 -

Kia of North Austin responded

Thanks for scheduling your appointment online! We're glad to know that you had a great experience with Daniel and our team at Kia of North Austin. We always aim to provide detailed, efficient service for your vehicle needs. Come back and see us again whenever we can be of assistance along the way.

January 29, 2024

Carlos was awsome very good customer service and helpful explained everything in detail. Great company More

by wes19781978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was great
Jan 29, 2024 -

Kia of North Austin responded

We're glad to know that Carlos provided you with excellent service at Kia of North Austin! We appreciate your kind words and are here if you need anything else. Safe travels in your new car!

January 29, 2024

Great service, caring technicians that let you know they care about your car and you. More

by Mauded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 29, 2024 -

Kia of North Austin responded

We certainly care about you and your vehicle, Mauded! It's wonderful to know you had a satisfying service experience at Kia of North Austin. Travel safe and come see us again whenever we can next be of service.

January 26, 2024

Outstanding Customer Service! This dealership service department sets the bar of excellence that is unmatchable. They truly care about your needs and always go above and beyond t More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene & Shawn
Jan 26, 2024 -

Kia of North Austin responded

It's wonderful to know our service department at Kia of North Austin met your expectations and went above and beyond, Rocky. We truly appreciate the kind words about our team's dedication to customer satisfaction! Let us know if we can assist you with anything else down the road!

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