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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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January 29, 2024

Carlos was awsome very good customer service and helpful explained everything in detail. Great company More

by wes19781978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was great
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Jan 29, 2024 -

Kia of North Austin responded

We're glad to know that Carlos provided you with excellent service at Kia of North Austin! We appreciate your kind words and are here if you need anything else. Safe travels in your new car!

January 29, 2024

Great service, caring technicians that let you know they care about your car and you. More

by Mauded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 29, 2024 -

Kia of North Austin responded

We certainly care about you and your vehicle, Mauded! It's wonderful to know you had a satisfying service experience at Kia of North Austin. Travel safe and come see us again whenever we can next be of service.

January 26, 2024

Outstanding Customer Service! This dealership service department sets the bar of excellence that is unmatchable. They truly care about your needs and always go above and beyond t More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene & Shawn
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Jan 26, 2024 -

Kia of North Austin responded

It's wonderful to know our service department at Kia of North Austin met your expectations and went above and beyond, Rocky. We truly appreciate the kind words about our team's dedication to customer satisfaction! Let us know if we can assist you with anything else down the road!

January 22, 2024

Service was quick and professional clean facilities used Uber to pick me up to retrieve vehicle More

by Dgparke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Report | Print
Jan 23, 2024 -

Kia of North Austin responded

Efficient and professional service is our goal here at Kia of North Austin. Thanks for being a valued customer with us, and we hope to work with you again for your future automotive needs!

January 20, 2024

Prompt, gave me frequent service status updates, and were able to recalibrate my replaced windshield at the same appointment. More

by peggy.bledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Jan 22, 2024 -

Kia of North Austin responded

We're glad to know you had a prompt and efficient service experience at Kia of North Austin! It's great that we could take care of your windshield recalibration in the same appointment. Thanks for sharing this positive feedback with us! See you next time!

January 18, 2024

Carlos made this experience so incredible, he truly went above and beyond to have my car ready in as little time as possible, he consulted with me , kept me updated, made an effort for me to understand the More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
Report | Print
Jan 18, 2024 -

Kia of North Austin responded

It's fantastic to know that Carlos provided you with such an exceptional experience at Kia of North Austin, Sue. We're proud to have him on our team and we'll be sure to pass along your kind words! Thanks for taking the time to share your experience. We look forward to working with you again in the future!

January 18, 2024

Quick, easy, fair pricing. Respected me and sincerely thanked me for using their service department although I bought my Kia from another dealer More

by DIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thompson
Report | Print
Jan 18, 2024 -

Kia of North Austin responded

Dianne, we're glad to know you had a positive experience with our service department at Kia of North Austin. We appreciate your business and look forward to serving any future needs!

January 17, 2024

Service completed quicker than expected. Providing Lyft rides to home/work and back again is so convenient More

by jfoley4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis service agent
Report | Print
Jan 17, 2024 -

Kia of North Austin responded

We're glad to know that our service at Kia of North Austin exceeded your expectations and you found our Lyft rides convenient. We appreciate your five-star review and look forward to working with you again during your next visit!

January 12, 2024

I have always had a great experience with kia of North Austin. Service is always excellent. They always explain what my issues if any and get them done. More

by samlaln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 12, 2024 -

Kia of North Austin responded

We're glad to know you've consistently had great experiences with us at Kia of North Austin, Sam. Our team always aims to provide excellent service and clear communication about any issues. Thanks for your review! Let us know if we can assist with anything else down the road!

January 11, 2024

They gave us a great price on our car and the service associate was great (Carlos) More

by mom195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Report | Print
Jan 11, 2024 -

Kia of North Austin responded

Congrats on the new car! We're glad Carlos was able to get you a great price on your new vehicle. We appreciate you taking the time to share you experience and look forward to seeing you again down the road!

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