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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews
Call Service Center (512) 583-1900

805 Reviews of Kia of North Austin - Austin - Service Center

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March 15, 2024

Excellent service and service advisor has a good sense of humor not easily found these days. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 15, 2024 -

Kia of North Austin responded

Thank you for your 5-star review! At Kia of North Austin, providing top-notch service is our utmost priority, and we're delighted to hear that you had an excellent experience with us. Thank you for choosing Kia of North Austin, and we look forward to serving you again in the future!

March 14, 2024

Cody the service manager is amazing as is most of the service department team… I highly recommend this service department!! More

by cgracer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
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Mar 14, 2024 -

Kia of North Austin responded

We're delighted to know that Cody and our service department team at Kia of North Austin left such a positive impression! Thank you for recommending us, we appreciate your support.

March 09, 2024

Amazing place, helped me out as fast as they could of course even though the place is busy so i understand. great people to talk to, and very helpful More

by zach
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, Ivan Rodriguez, James Underwood, Dylyun Villarreal, Delane Sheppard
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Mar 11, 2024 -

Kia of North Austin responded

We're glad to know you had a great experience at Kia of North Austin! Our team always strives to provide efficient and friendly service. Thank you for your understanding during busy times, we appreciate it!

March 08, 2024

Carlos and Shawn explain things thoroughly and work to help me make decisions regarding service. More

by jpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Carlos
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Mar 08, 2024 -

Kia of North Austin responded

Thank you for the fantastic 5-star review! We're delighted to hear that Carlos and Shawn provided you with thorough explanations and assistance in making service decisions. Our team at Kia of North Austin is committed to delivering excellent customer service. We look forward to serving you again in the future!

March 07, 2024

Was kept informed of progress with maintenance and any new issues. Good rapport with customer. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 07, 2024 -

Kia of North Austin responded

Thank you for sharing your experience at Kia of North Austin. We're glad you were kept informed about maintenance and enjoyed a positive rapport with our team. We appreciate your business and look forward to seeing you back here next time!

March 04, 2024

Excellent and knowledgeable Service Representative. Carlos did not hesitate to get my problem resolved. Showed me where my problem started and it was fixed quickly. More

by Mollybrown27
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 04, 2024 -

Kia of North Austin responded

Molly, we're glad to know Carlos was able to help resolve your issue quickly at Kia of North Austin. Thanks for the positive feedback!

March 04, 2024

Superb customer service in the service dept. Carlos and the other employees went above and beyond and did excellent work on my vehicle. Appreciate the professionalism throughout the experience a More

by Brenda S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Areizaga
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Mar 04, 2024 -

Kia of North Austin responded

Brenda, we're delighted to know that Carlos and our team at Kia of North Austin provided you with superb service. We appreciate your kind words about the professionalism and convenience experienced during your visit. Thanks for choosing us!

March 02, 2024

Clean, staff friendly, professional. First time to visit dealership was a good experience Car ready at reasonable time. More

by Bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Mar 04, 2024 -

Kia of North Austin responded

We're glad to know your first visit to Kia of North Austin was a positive one! Our team always aims for friendly and professional service. Thank you for taking the time to share this review, we appreciate it!

February 20, 2024

All went well with the service provided. We were kept informed and we like the way we received text updates. More

by Neva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga from service did a great job.
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Feb 20, 2024 -

Kia of North Austin responded

Neva, we're glad to know you appreciated our communication and service at Kia of North Austin. Thanks for the positive feedback!

February 19, 2024

My vehicle was serviced in a timely manner and I was always updated about what problems I needed to be aware of in the future. Having my car washed was a plus! More

by faucettp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller, Zachary Womack
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Feb 20, 2024 -

Kia of North Austin responded

Thanks for the positive feedback! We're glad to know you appreciated our efficient service and updates at Kia of North Austin. The car wash is just a little extra we like to do for our customers. Safe travels!

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