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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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March 02, 2024

Clean, staff friendly, professional. First time to visit dealership was a good experience Car ready at reasonable time. More

by Bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Mar 04, 2024 -

Kia of North Austin responded

We're glad to know your first visit to Kia of North Austin was a positive one! Our team always aims for friendly and professional service. Thank you for taking the time to share this review, we appreciate it!

February 20, 2024

All went well with the service provided. We were kept informed and we like the way we received text updates. More

by Neva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga from service did a great job.
Feb 20, 2024 -

Kia of North Austin responded

Neva, we're glad to know you appreciated our communication and service at Kia of North Austin. Thanks for the positive feedback!

February 19, 2024

My vehicle was serviced in a timely manner and I was always updated about what problems I needed to be aware of in the future. Having my car washed was a plus! More

by faucettp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller, Zachary Womack
Feb 20, 2024 -

Kia of North Austin responded

Thanks for the positive feedback! We're glad to know you appreciated our efficient service and updates at Kia of North Austin. The car wash is just a little extra we like to do for our customers. Safe travels!

February 18, 2024

Very timely. Very courteous. Very accommodating. Very nice facility. Very good coffee and snacks. Carlos, service representative, same. More

by Stevenwschleppey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service.
Feb 20, 2024 -

Kia of North Austin responded

Steven, we're glad to know you had a great experience at Kia of North Austin! It's wonderful that Carlos and the team were able to provide timely service along with some good coffee and snacks. Thanks for your review!

February 16, 2024

They were very accommodating and super helpful. The check engine light came on my car and we had the code checked. It was off by the time I came in, but we mentioned the code that showed up. They h More

by Cw0525
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 20, 2024 -

Kia of North Austin responded

We're glad to know that our team at Kia of North Austin was able to assist you promptly and efficiently. We always aim for top-notch customer service, so it's great hearing your positive feedback!

February 15, 2024

Excellent service provided by Daniel Epstein. Always considerate and helpful. I strongly recommend working with Daniel and Kia North Austin. More

by Bryan Kilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Feb 20, 2024 -

Kia of North Austin responded

Bryan, we're delighted to know Daniel and our team at Kia of North Austin provided you with excellent service. We appreciate your recommendation!

February 10, 2024

Excellent service, the staff is friendly and courteous. I would recommend them to anyone. Thank you! More

by smj2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylyun Villarreal
Feb 20, 2024 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

February 10, 2024

Clean, courtesy, informative, and respectful. The gentleman who helped me was helpful and kept me updated on what was happening. More

by miss.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Feb 20, 2024 -

Kia of North Austin responded

We're delighted to know that you had a positive experience at Kia of North Austin! Our team always aims to keep our customers informed and comfortable throughout their visit. Thanks for the review!

February 03, 2024

Patrick, my service provider, did awesome answering our questions and being attentive to my needs. More

by Jhaden05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in service
Feb 05, 2024 -

Kia of North Austin responded

Hi, We appreciate the 5-star rating. We hope to see you again here at Kia of North Austin.

January 29, 2024

I was Easily able to make an online appointment. Once at the location, I was helped and assisted by Daniel. He gave me options and went over details for work on my vehicle. He set me up with text a More

by Chongsdaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician- I don't remember his name.
Jan 29, 2024 -

Kia of North Austin responded

Thanks for scheduling your appointment online! We're glad to know that you had a great experience with Daniel and our team at Kia of North Austin. We always aim to provide detailed, efficient service for your vehicle needs. Come back and see us again whenever we can be of assistance along the way.

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