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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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April 07, 2024

Awesome service. Very quick, yet also thorough. The staff was very kind, helpful, detailed and professional. More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Apr 08, 2024 -

Kia of North Austin responded

Hi Diane, We're glad to know you had an awesome experience with our team at Kia of North Austin! We strive for quick, thorough service and appreciate your kind words. Thanks for the review!

April 04, 2024

I’ve been going to this dealership for about 2 1/2 years since I moved to Texas back from North Carolina. And never seen nothing but good service. I’ve taken my car to be serviced there several times, and I More

by ctijerina5808
Recommend Dealer
Yes
Employees Worked With
Barry /Guest Services, James Underwood
Apr 08, 2024 -

Kia of North Austin responded

Thank you for the 5-stars from all of us at Kia of North Austin! We're very pleased to be a part of your recent trade and purchase. We hope you are enjoying your new car and are here for any future automotive needs!

March 29, 2024

Kia North Austin did a great job on my service… efficient and friendly, and even provided Uber for me for me to go to and from the dealership. Carlos in the service department was extremely helpful. More

by martmo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Apr 01, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with our service department at Kia of North Austin! It's great that Carlos was able to assist and make your visit efficient. We appreciate the feedback, thank you!

March 29, 2024

Tremendous responsiveness and communication. Zach (and the rest of the Team) knocked it out of the park for me. They made it easy, provided a prompt/effective solution for an overall excellent c More

by 24-TelluRider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Mar 29, 2024 -

Kia of North Austin responded

We're so glad to know that Zach and our team at Kia of North Austin were able to provide you with an excellent customer experience! Your kind words are much appreciated. Thank you for choosing us, we'll be here if you need anything in the future!

March 27, 2024

Fantastic responsiveness/communication - willing to go the extra mile to make things right and provide an all around excellent customer experience! More

by 24-TelluRider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Mar 28, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with us at Kia of North Austin! Our team is always ready to go the extra mile for our customers. Thank you for your kind words and we hope to see you again soon!

March 27, 2024

The customer wedding area is very well kept and the beverage and snack choices or outstanding. More

by rogfulton
Recommend Dealer
Yes
Employees Worked With
Varlos
Mar 28, 2024 -

Kia of North Austin responded

Thank you for sharing your feedback about your visit to Kia of North Austin! We're thrilled to hear that you found our waiting area to be well-kept and enjoyed our outstanding beverage and snack choices. We look forward to welcoming you back in the future!

March 22, 2024

Helpful, efficient and thorough work and advice during a trying time with my car break in… More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2024 -

Kia of North Austin responded

Thank you so much for your 5-star review! We're delighted to hear that our team at Kia of North Austin could provide helpful, efficient, and thorough assistance during what must have been a challenging time for you. We appreciate your support and look forward to serving you again under happier circumstances. Safe travels!

March 21, 2024

Quick and efficient. Especially after scheduling the wrong appointment and being told they’ll get me in when they could. It was less than a day. I truly appreciated it. More

by Chelsree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain
Mar 21, 2024 -

Kia of North Austin responded

Chelsree, we're glad to know our team at Kia of North Austin was able to accommodate you swiftly and efficiently. We always aim for flexibility with appointments! Thank you for your kind words.

March 19, 2024

This dealership is amazing. Daniel Epstein is the best advisor I have ever had the pleasure of working with. More

by ravensfan2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Mar 20, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with Daniel at Kia of North Austin! Thank you for sharing your feedback and we look forward to serving you again in the future.

March 16, 2024

On time, friendly, professional, responded to questions, clean and great to get a cleaned car returned. Great experience! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Mar 18, 2024 -

Kia of North Austin responded

Cheryl, we're delighted to know you had a great experience at Kia of North Austin. Thank you for the feedback on our timeliness and professionalism - it's always nice to get into a clean car! We look forward to seeing you again next time!

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