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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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March 21, 2024

Quick and efficient. Especially after scheduling the wrong appointment and being told they’ll get me in when they could. It was less than a day. I truly appreciated it. More

by Chelsree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain
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Mar 21, 2024 -

Kia of North Austin responded

Chelsree, we're glad to know our team at Kia of North Austin was able to accommodate you swiftly and efficiently. We always aim for flexibility with appointments! Thank you for your kind words.

March 19, 2024

This dealership is amazing. Daniel Epstein is the best advisor I have ever had the pleasure of working with. More

by ravensfan2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 20, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with Daniel at Kia of North Austin! Thank you for sharing your feedback and we look forward to serving you again in the future.

March 16, 2024

On time, friendly, professional, responded to questions, clean and great to get a cleaned car returned. Great experience! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 18, 2024 -

Kia of North Austin responded

Cheryl, we're delighted to know you had a great experience at Kia of North Austin. Thank you for the feedback on our timeliness and professionalism - it's always nice to get into a clean car! We look forward to seeing you again next time!

March 15, 2024

Excellent service and service advisor has a good sense of humor not easily found these days. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 15, 2024 -

Kia of North Austin responded

Thank you for your 5-star review! At Kia of North Austin, providing top-notch service is our utmost priority, and we're delighted to hear that you had an excellent experience with us. Thank you for choosing Kia of North Austin, and we look forward to serving you again in the future!

March 14, 2024

Cody the service manager is amazing as is most of the service department team… I highly recommend this service department!! More

by cgracer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
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Mar 14, 2024 -

Kia of North Austin responded

We're delighted to know that Cody and our service department team at Kia of North Austin left such a positive impression! Thank you for recommending us, we appreciate your support.

March 09, 2024

Amazing place, helped me out as fast as they could of course even though the place is busy so i understand. great people to talk to, and very helpful More

by zach
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, Ivan Rodriguez, James Underwood, Dylyun Villarreal, Delane Sheppard
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Mar 11, 2024 -

Kia of North Austin responded

We're glad to know you had a great experience at Kia of North Austin! Our team always strives to provide efficient and friendly service. Thank you for your understanding during busy times, we appreciate it!

March 08, 2024

Carlos and Shawn explain things thoroughly and work to help me make decisions regarding service. More

by jpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Carlos
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Mar 08, 2024 -

Kia of North Austin responded

Thank you for the fantastic 5-star review! We're delighted to hear that Carlos and Shawn provided you with thorough explanations and assistance in making service decisions. Our team at Kia of North Austin is committed to delivering excellent customer service. We look forward to serving you again in the future!

March 07, 2024

Was kept informed of progress with maintenance and any new issues. Good rapport with customer. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 07, 2024 -

Kia of North Austin responded

Thank you for sharing your experience at Kia of North Austin. We're glad you were kept informed about maintenance and enjoyed a positive rapport with our team. We appreciate your business and look forward to seeing you back here next time!

March 04, 2024

Excellent and knowledgeable Service Representative. Carlos did not hesitate to get my problem resolved. Showed me where my problem started and it was fixed quickly. More

by Mollybrown27
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 04, 2024 -

Kia of North Austin responded

Molly, we're glad to know Carlos was able to help resolve your issue quickly at Kia of North Austin. Thanks for the positive feedback!

March 04, 2024

Superb customer service in the service dept. Carlos and the other employees went above and beyond and did excellent work on my vehicle. Appreciate the professionalism throughout the experience a More

by Brenda S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Areizaga
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Mar 04, 2024 -

Kia of North Austin responded

Brenda, we're delighted to know that Carlos and our team at Kia of North Austin provided you with superb service. We appreciate your kind words about the professionalism and convenience experienced during your visit. Thanks for choosing us!

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