Back

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
853 Reviews

853 Reviews of Kia of North Austin - Austin - Service Center

Sort by
April 02, 2025

I am truly impressed with my whole experience with Kia. From purchasing a new car to having my first oil change service and being called back for a recall. I love the transparency, the kindness, and how pu More

by araceli.ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Kia of North Austin responded

Araceli, we're delighted to hear about your positive experience with Kia of North Austin! It's wonderful that our team's transparency and hospitality made such an impression. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2025

Carlos at Kia North Austin was so awesome. I was from out of state and had bad experience with another Kia dealership. He got me in straight away. They sent me video on car and what needed to More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service Dept.
Mar 31, 2025 -

Kia of North Austin responded

Thank you so much for your wonderful review, Mari! We're thrilled to hear that Carlos and our team at Kia of North Austin were able to turn your experience around and get you back on the road safely. We appreciate your kind words and are so happy we could help. Safe travels, and we look forward to assisting you again in the future!

March 29, 2025

They worked with me to make sure my repair work was done under the warranty. More

by Pokerpro4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Webster
Mar 31, 2025 -

Kia of North Austin responded

Thank you for your review! We're glad we could assist you with your repair work under warranty at Kia of North Austin. We appreciate your trust and look forward to serving you again!

March 27, 2025

Nothing but great service. They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me f More

by Victor Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arely Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Kia of North Austin responded

Victor, it's wonderful to hear that Daniel and the team at Kia of North Austin made you feel like part of the family! We appreciate your kind words and are always here for any questions or concerns. Thank you for choosing us!

March 24, 2025

Chris was awesome Got a new car at a great payment Highly recommend him for your car buying experience. More

by ladytiger74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Masters
Mar 25, 2025 -

Kia of North Austin responded

We're delighted to hear that Chris provided you with an excellent car-buying experience at Kia of North Austin! Thank you for the recommendation, and enjoy your new ride!

March 23, 2025

Sydney was such a pleasure to work with! Highly recommend her as she is knowledgeable and patient! Wonderful experience at Kia with her! More

by kdstill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Amburn
Mar 24, 2025 -

Kia of North Austin responded

We're delighted to hear that Sydney made your experience at Kia of North Austin so enjoyable! Thank you for recommending her and sharing such positive feedback. We appreciate your support!

March 18, 2025

This particular visit went well. It took me a few calls to get the recall appointment set up, but the actual visit went very well with Carlos who assisted me. They were able to do th More

by anneducote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Mar 19, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us at Kia of North Austin! We're glad to hear that Carlos made the visit smooth and efficient, completing everything in one go. We appreciate your patience with setting up the appointment and are happy it all worked out well. Safe travels ahead!

March 14, 2025

They had the parts needed for the recall. The repair took less than two hours, and my car was returned to me freshly washed and vacuumed. More

by ham richards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Mar 16, 2025 -

Kia of North Austin responded

Thank you, Ham Richards, for your review! We’re glad we had the parts needed for your recall and could complete the repair quickly. It’s great to hear that your car was returned to you freshly washed and vacuumed—we believe in going the extra mile for our customers! A special shoutout to Kevin Fox for ensuring a smooth experience. If you ever need anything in the future, don’t hesitate to reach out. Safe driving! - The Kia of North Austin Team

March 13, 2025

Excellent, quick, pleasant. I was happy with the service. I plan to go back when needed More

by blm1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed above
Mar 13, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We're glad to hear that you had an excellent and pleasant experience with our service at Kia of North Austin. We look forward to seeing you again when needed!

March 12, 2025

Happy every thing was smooth. From scheduling an appointment to dropping it off. Will be back. More

by Colea3303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We’re thrilled to hear that your experience at Kia of North Austin was smooth from start to finish. We look forward to serving you again soon!

1
...