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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews
Call Service Center (512) 583-1900

798 Reviews of Kia of North Austin - Austin - Service Center

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November 07, 2024

Estimated wait for oil change due to the amount of people in line was close to 3 hours. They were able to service and complete my car around an hour. This included a few recommendations like wipers and cabin More

by dalarson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Report | Print
November 06, 2024

Appreciate the help I got this weekend. Everything was smooth and easy from start to finish More

by Jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, Daniel
Report | Print
Nov 07, 2024 -

Kia of North Austin responded

Hello! Thanks for letting us know that you had a great experience with our team at Kia of North Austin. We hope to see you again!

November 04, 2024

Prompt and excellent attention. Really friendly and kind. No complains in the service . I like it. More

by ferblond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Nov 05, 2024 -

Kia of North Austin responded

Hello! Thanks for letting us know that you had a great experience with our team at Kia of North Austin. We hope to see you again!

November 02, 2024

I was able to get an appointment next day. Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil c More

by Tmyers63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Christy
Report | Print
Nov 05, 2024 -

Kia of North Austin responded

Hello! Thank you for sharing your experience! We're delighted to hear that Zach and the team at Kia of North Austin provided such a positive service visit. We look forward to welcoming you back in the future!

October 30, 2024

Friendly; Courteous; Knowledgeable. Mr. Kevin Fox was welcoming; attentive and a good listener. He gave a clear explanation of the service to be done. More

by goldeagle300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
Oct 31, 2024 -

Kia of North Austin responded

We're delighted to hear that Mr. Kevin Fox provided such a welcoming and informative experience at Kia of North Austin! Thank you for sharing your positive feedback with us.

October 29, 2024

Helpful, professional and knowledgeable staff in service department and salesperson was very friendly and not high pressure at all. More

by Talktocraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin provided a helpful and pressure-free experience. We appreciate your support and look forward to serving you again in the future!

October 29, 2024

The service is fast and the service is first class. I always use Kia in north Austin and plan to use them in the future. More

by Linda Hubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Report | Print
Oct 30, 2024 -

Kia of North Austin responded

Linda, we're delighted to hear that you consistently enjoy the fast and first-class service at Kia of North Austin! We look forward to serving you again in the future.

October 27, 2024

Excellent service and customer care. Was done in a timely manner. I would recommend Kia to future customers More

by curtismcfarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Report | Print
Oct 28, 2024 -

Kia of North Austin responded

We're delighted to hear you had an excellent experience with Kia of North Austin! Thank you for recommending us, and we look forward to serving future customers just as well.

October 21, 2024

Best, Above+Beyond, Service at KIA of North Austin #456. Btw, ask for adviser Zachary Schuller 👍🏻 More

by z.jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 22, 2024 -

Kia of North Austin responded

Thank you for the five-star review! We're thrilled to hear that you received above-and-beyond service at Kia of North Austin. It's great to know Zachary Schuler made such a positive impact during your visit!

October 18, 2024

Extraordinarily helpful and courteous staff. Came in for an oil change and tire rotation. Was notified of other recommendations to take care of while I was there. Love the transparency! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
Oct 21, 2024 -

Kia of North Austin responded

Brian, we're delighted to hear you appreciated the transparency and service from our team at Kia of North Austin. Thank you for choosing us for your vehicle's care!

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