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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
815 Reviews

815 Reviews of Kia of North Austin - Austin - Service Center

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December 21, 2024

Fast, friendly, professional, went above and beyond. they make car maintenance easy and worry free More

by tonnia_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 23, 2024 -

Kia of North Austin responded

Thank you for sharing your experience, Tonnia! We're thrilled to hear that the team at Kia of North Austin provided fast, friendly, and professional service. We're glad we could make your car maintenance easy and worry-free! Looking forward to your next visit.

December 18, 2024

Very good, prompt and knowledgeable service. The service advisor really did a good job today More

by wessels.george51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 19, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with Kia of North Austin! We're happy to hear that you received prompt and knowledgeable service, and that the service advisor took great care of you. We look forward to your next visit!

December 17, 2024

Great service from the time you walk in until the time you walk out. Your presence is acknowledged as you walk in and a text is sent to you right away so that you are kept on the loop and also if you have More

by rosiehinojosa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Dec 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Kia of North Austin provided such attentive service and amenities. It's great to know you enjoyed the waiting area and complimentary wash too. We appreciate your support!

December 13, 2024

Comprehensive service. I was serviced in a very efficient and effective manner and the staff answered diligently all the questions I had. More

by ariel.rivasmicoud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Dec 13, 2024 -

Kia of North Austin responded

Ariel, we're delighted to hear that our team at Kia of North Austin provided you with efficient and comprehensive service. Thank you for sharing your experience!

December 13, 2024

Daniel the service tech was awesome. He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional! More

by Cjtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!

December 12, 2024

The guys went above and beyond! So fast, friendly and very professional! Definitely will be back and also I recommend this location. More

by Millie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy that checked me in and Daniel that checked me out. They both were very professional, fast and friendly.
Dec 12, 2024 -

Kia of North Austin responded

Millie, we're delighted to hear that our team at Kia of North Austin exceeded your expectations! Thank you for recommending us and we look forward to welcoming you back in the future.

December 12, 2024

The employee are always very pleasant and friendly. The customers are Always kept up to date on the progress of the work being done on their car. More

by Millco44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Dec 13, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin keeps you informed and provides a friendly atmosphere. We appreciate your support!

December 11, 2024

This time, I was able to drop my car off and have it serviced in a very timely manner. More

by Mark Decker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 11, 2024 -

Kia of North Austin responded

Thank you for the 5-star review, Mark! We're glad to hear your service was timely and convenient at Kia of North Austin. We look forward to assisting you again in the future!

December 05, 2024

I have been dealing with KIA of North Austin since 2015 I purchased a new vehicle from them in 2020 service have always been accessible and excellent More

by holly_rob1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Dec 06, 2024 -

Kia of North Austin responded

Holly, thank you for your continued trust in Kia of North Austin! We're delighted to hear that our service has consistently met your expectations. We look forward to serving you again in the future!

November 30, 2024

Great customer service, very helpful, friendly and knowledgeable. Like coming to this location. Will be returning More

by jperez2760
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 02, 2024 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Kia of North Austin. We truly appreciate your feedback and look forward to welcoming you back for your future service needs!

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