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Kia of North Austin

Austin, TX

4.8
1,995 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,995 reviews

September 09, 2024

Good service and got me out very quickly I really appreciate it thank you for good customer care More

by Dexterlredd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Kia of North Austin responded

Dexter, thank you for your feedback! We're glad to hear that you received good service and were helped quickly at Kia of North Austin. We appreciate your recognition of our customer care and look forward to assisting you again in the future!

September 09, 2024

Service Team is excellent! Worked with Carlos and he was very professional and informative in relaying the process steps. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 10, 2024 -

Kia of North Austin responded

MR, thank you for your positive feedback! We're glad to hear that Carlos and our service team at Kia of North Austin provided you with excellent and professional service. We look forward to assisting you again in the future! Safe travels.

September 06, 2024

Hannah Brusseau bent over backward to assure a thoroughly professional and courteous experience. James Underwood was very helpful as well. More

by kingsberychuck
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Underwood
Sep 06, 2024 -

Kia of North Austin responded

Thank you for your positive feedback! We’re thrilled to hear that Hannah and James provided you with a professional and courteous experience at Kia of North Austin. Safe travels, and we hope to see you next time!

September 06, 2024

Shawn and Carlos are great in Service center. We always get the best Service at this location. More

by menacrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
Sep 06, 2024 -

Kia of North Austin responded

Thank you for your positive feedback! We’re thrilled to hear you always receive great service at Kia of North Austin, and we’ll be sure to pass along your kind words to Shawn and Carlos. Safe travels, and we hope to see you next time!

September 05, 2024

Excellent customer service. Was attended upon my arrival and service was completed during the timeframe given. Carlos was helpful and answered my questions. Thank you More

by romeromj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 05, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad Carlos and the team at Kia of North Austin provided excellent service and met your expectations. We appreciate your support!

August 30, 2024

From the moment I arrived, everyone was very efficient and friendly. The wait was less time than I expected. More

by hopelbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary S
Aug 30, 2024 -

Kia of North Austin responded

Thank you for the great review of Kia of North Austin, Hope! We’re delighted to hear that you found our team efficient and friendly, and that the wait time was shorter than expected. We look forward to seeing you again next time!

August 30, 2024

They have great customer service, always friendly and very knowledgeable. I would recommend them anytime More

by sylvgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 30, 2024 -

Kia of North Austin responded

Thank you for the recommendation! We're delighted to hear that our team at Kia of North Austin provided friendly and knowledgeable service. We appreciate your support!

August 28, 2024

Friendly, efficient employees. Team meets you immediately upon arriving, even if one is assigned to a different service manager. Plans and anticipated wait time are clearly discuss More

by Texamigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox, And whoever performed the work, and the woman who took my payment
Aug 28, 2024 -

Kia of North Austin responded

Thank you for sharing your detailed experience! We're glad to hear that our team at Kia of North Austin provided efficient service and a comfortable waiting area. We appreciate your kind words about our staff and amenities, including the complimentary car wash. Looking forward to serving you again!

August 28, 2024

Customer service is great. Vehicle completed in a timely matter. Atmosphere is beautiful. Zach kept me informed of status. More

by msloretaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 29, 2024 -

Kia of North Austin responded

We're glad to hear you enjoyed the service and atmosphere at Kia of North Austin! We'll make sure Zach knows about your positive feedback. Thank you for sharing!

August 28, 2024

Kia Of North Austin Has Outstanding Customer Service - Unmatchable Service The Best Service Department Ever! Rocky More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein - Service Dept
Aug 29, 2024 -

Kia of North Austin responded

Rocky, thank you for the high praise! We're delighted to hear that our service department at Kia of North Austin exceeded your expectations.

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