Kia of North Austin

Service is always efficient and attentive. Service reps explain what is needed. I appreciate the clean waiting area. Service reps explain what is needed. I appreciate the clean waiting area. More

Sales Rep, Sahil Kumar, was amazing. He made my wife and I feel comfortable and provided great customer service. If it wasn't for him I would have given the "Kia of North Austin" a bad r He made my wife and I feel comfortable and provided great customer service. If it wasn't for him I would have given the "Kia of North Austin" a bad review, but he was attentive and patient throughout the whole process. As per other members, I can't say the same. More

If I didn’t have a huge down payment or a co-signer I was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think a dealership will be more focused on a person being able to make the payments on time and not a huge down payment that would knock off only a few bucks from the monthly finance amount. Instead, I sent over my info, and got a call asking if I could put more money down or find someone to co-sign. I told him I am not able to do either and he said “okay I’ll call you back with more information” and I’ve not heard from Will since. It’s sick and sad when you feel that you’re being taken advantage of. When you get hard hits on your credit just to be dismissed for not coughing up at last $3000 down. I am very money conscious and want to ensure I don’t spend alll my money just to drive it off that lot and not have enough space and room for insurance, gas, and the car note. Banks and dealerships need to do better. There are people with careers that have a hard time paying bills that didn’t put anything down. Yet, those of us who can put at least $2000 down and have more than one income we get pushed to the side. Horrible experience and will never frequent this place again. More

Bailey was an outstanding salesman. Attentive to every need, asked about our needs, actually cared for our needs, and did so with a huge smile on his face. Bailey is a great example of Attentive to every need, asked about our needs, actually cared for our needs, and did so with a huge smile on his face. Bailey is a great example of an employee who has great customer service, knowledgeable of the products, and able to answer any questions we had. Bailey is great! Richard in finance did such a great job managing our money questions while we asked all the questions. He also asked about our family, cared about our price points, and was professional the whole time. Richard is a great example of another Kia employee caring for the customer and enjoying their job. We had an outstanding experience from start to stop. More

Great dealership! Never disappointed with the service. Always walking out with a new vehicle. Always the number #1 spot for all our vehicles. Never disappointed with the service. Always walking out with a new vehicle. Always the number #1 spot for all our vehicles. More

Very nice facility and very quick and polite service people. Everyone was welcoming and attentive. people. Everyone was welcoming and attentive. More

Thank you for your service! Not only is my car well taken care of, you made it very easy for me to get to work and then back to the dealership to pickup my car when it was fini Not only is my car well taken care of, you made it very easy for me to get to work and then back to the dealership to pickup my car when it was finished. I appreciate the care!! More

Great service. Friendly and professional. Would go there again if needed. Recommend to friends. Thanks Friendly and professional. Would go there again if needed. Recommend to friends. Thanks More

Jamie genuinely took care of and looked out for us as the customer. He made our process easy and painless. Everyone who assisted us made our experience a good one. We are long time customers of Kia in North customer. He made our process easy and painless. Everyone who assisted us made our experience a good one. We are long time customers of Kia in North Austin and will return again. More

The staff was very friendly and knowledgeable! They made the first time buyer experience enjoyable. They made the first time buyer experience enjoyable. More