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Kia of North Austin

Austin, TX

4.8
2,107 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,107 reviews

July 05, 2022

Dylan helped me out short noticed and went above and beyond to meet my needs! The communication, clearly very knowledgeable and easy to work with and always replied in a timely matter. Awesome job all t More

by Adelfa.balderrama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Jul 06, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad you had an awesome time working with us here at Kia of North Austin! We look forward to seeing you again soon!

July 05, 2022

Nick, Destenie, and Nick's co-worker who works in the finance department were great. They ensured I was able to receive the car I wanted and were fast with the buying process. They worked with me to ensu More

by janaecrayton05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Destenie
Jul 06, 2022 -

Kia of North Austin responded

Hi, We appreciate the kind words and so will the team! We are happy to hear that you had a great experience working with us here at Kia of North Austin! We look forward to working with you again!

July 02, 2022

I always feel valued as a customer and appreciate for my business. Daniel is the best! Always courteous helpful and knowledgeable. He takes the time to explain things and make me feel like he cares about More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Jul 07, 2022 -

Kia of North Austin responded

Hi Linda, Thank you for the review! We are glad you had a courteous experience with us! We hope to see you again here at Kia of North Austin!

June 30, 2022

Wonderful Customer Service, always satisfied and never disappointed. I always take it in without an appointment because unfortunately with my husbands schedule is hard to tell when his day off will be but More

by ornelascarolina8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Webb, Wills Philyaw, Jennifer Jordon, Jamie Griles, Ivan Rodriguez, Calvin Coffee, James Underwood, Shane Hauser, Sahil Kumar
Jun 30, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! It was a pleasure to work with you. We hope to work with you again in the future!

Jul 01, 2022 -

Kia of North Austin responded

Hi, We appreciate your review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again down the road!

June 29, 2022

What else can I say? This dealership is the best I have ever worked with. I have purchased many vehicles over the years but the last 3 vehicles have been leases and all h More

by MelSal2412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Ben Klein, Joshua Lemieux
Jun 30, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are happy you had the best experience with us! We hope to see you again in the future!

Jul 01, 2022 -

Kia of North Austin responded

Thank you for being an amazing return customer with us here at Kia of North Austin. We are thrilled to continually offer you easy transactions and accommodating experiences. Our Sales Team is glad that their efforts went the extra mile for your purchasing process. We would be delighted to work with you again.

June 27, 2022

The team did a great job of making sure I was treated well and with respect. Wills did an especially good job of helping me find a car that fit my needs. I look forward to working with the Kia team again More

by Amills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Wills Philyaw, Joshua Lemieux
Jun 28, 2022 -

Kia of North Austin responded

It is our pleasure to have treated you with respect, as well as help you find the car that best fits your needs. Our Sales Team would be elated to help you through your next purchasing process here at Kia of North Austin.

June 27, 2022

Today was another incredible experience as Daniel and his team ServiStar Telluride. I never thought I could have this great of an experience at a dealership. I am so thankful for the way they go above and be More

by ezrastanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Ben Klein, Jamie Griles
Jun 28, 2022 -

Kia of North Austin responded

Hi Ezra, We appreciate the kind words! We are happy to hear that you had a fantastic experience with us! We hope to see you again down the road here at Kia of North Austin!

June 26, 2022

Thanks for everything , Jason was very helpful and made the transaction quick and easy. I will recommend to my my friends and family. More

by Alara0227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Durst, Jason Bertola
Jun 26, 2022 -

Kia of North Austin responded

Thanks for the great review and recommendation, it is greatly appreciated. We love that our Sales Team was helpful and made your experience easy here at Kia of North Austin. We hope to do business with you again.

June 25, 2022

The dealership I normally go to in Round Rock told me they couldn’t even look at my car to give me a diagnostic for two weeks the north Austin Kia told me within two hours of bringing it in what was wron More

by PTBRIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 25, 2022 -

Kia of North Austin responded

Thank you for taking the time to leave us a five-star review, we appreciate it. We are delighted to learn our Service Team went above and beyond to ensure you were back on the road as quickly as possible. If we can be of any future assistance, please don't hesitate to contact us at Kia of North Austin.

June 25, 2022

Great service. They listened to my request and completed the job in a reasonable amount to f time. More

by ssmith7226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 25, 2022 -

Kia of North Austin responded

Thank you for trusting us with your vehicle here at Kia of North Austin. Our Service Team will always be here to assist with any future needs. Please don't hesitate to reach out if there is anything more we can do.

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