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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,106 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,106 reviews

August 11, 2022

My experience at Kia of North Austin exceeded my expectations. The salesperson Wills went above and beyond in providing outstanding customer service. The Finance Director was also very knowledgeable More

by michelebibby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Levi Durst
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Aug 13, 2022 -

Kia of North Austin responded

Thank you for taking the time to contribute your kind words and a 5-star rating of us at Kia of North Austin to DealerRater. It was our pleasure to provide you with top-tier service at our dealership. We appreciate your business.

August 08, 2022

We had a great experience here. Wills is so friendly & helpful, and the staff were very friendly, helpful and professional. More

by Ceewink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
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Aug 10, 2022 -

Kia of North Austin responded

Nothing is more thrilling than knowing that our team is giving our customers great experiences and friendly interactions. Kia of North Austin takes great pride in always being helpful and professional, it would be our pleasure to provide that to you again for your future needs!

August 08, 2022

I have been a Kia customer for years and have always been completely satisfied with their service and the detail they give me every time I go More

by jchamberlain987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Chamberlain
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Aug 09, 2022 -

Kia of North Austin responded

The team here at Kia of North Austin appreciates your five-star review. All of us are overjoyed to read that you have repeatedly had a positive experience working with our Service Team. We look forward to welcoming you back for any future needs.

August 07, 2022

Wonderful, professional service, we are always pleased with their work and how quickly repairs are done and maintenance. More

by sharla,jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Aug 08, 2022 -

Kia of North Austin responded

Thank you for your kind words, we appreciate it here at Kia of North Austin. It's reviews like yours that our Service Team strives for. Please don't hesitate to reach out if there's anything more we can do.

August 07, 2022

I found that this dealership was very complete and friendly and go beyond the customers satisfaction More

by Bat8567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn chamberlin
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Aug 08, 2022 -

Kia of North Austin responded

All of us at Kia of North Austin are thrilled to read that you had such a satisfying experience with our Service Department. Thank you for visiting us at Kia of North Austin and submitting your 5-star review.

August 05, 2022

My car was repaired on time very accommodating. Very friendly I bought my car at that dealership More

by Dolangregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 07, 2022 -

Kia of North Austin responded

Thank you for choosing Kia of North Austin for your automotive repair. Our Service Team is thrilled to have had the pleasure of assisting you with accommodating and friendly interactions. Please do not hesitate to let us know if we can be of any further help.

August 05, 2022

Brought my 2016 Forte Koup in for a recall issue. Was told by another dealer they would have to order my parts, but they had the part in stock and my car was ready within a couple of hours Very plea More

by kkfilipponi
Recommend Dealer
Yes
Employees Worked With
Daniel in service
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Aug 07, 2022 -

Kia of North Austin responded

Our Service Team is glad to have assisted you with your recall repairs on your 2016 Kia Forte Koup. We strive to ensure our customers receive timely services, as well as pleasant and efficient interactions. Please let us know if we can assist you again.

August 04, 2022

Kia of North Austin customer services is always welcoming and friendly. Most importantly, always available to help you. More

by a_gibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 06, 2022 -

Kia of North Austin responded

We appreciate your positive feedback! Kia of North Austin is always here and happy to help with quality service and support, so please don't hesitate to contact us!

August 04, 2022

It was a great experience to work with Brad he is a good salesman and good man More

by Cfulton945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thompson, Brad Bovee, Levi Durst
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Aug 06, 2022 -

Kia of North Austin responded

We are elated to know that your experience with our Sales Department here at Kia of North Austin was a great one. Your review is very much appreciated. Please don't hesitate to visit us again for your auto-related needs.

Aug 06, 2022 -

Cfulton945 responded

Great people and a good salesman

August 03, 2022

Kia of North Austin service was friendly, timely, complete and fairly priced. Thanks to the team. More

by rcope3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
Report | Print
Aug 04, 2022 -

Kia of North Austin responded

Our Service Team is thrilled to have provided you with a friendly and fairly priced experience. Thank you for being a valued customer at Kia of North Austin and we look forward to working with you again.

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