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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,105 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,105 reviews

August 31, 2022

Excellent service! Nice people! Efficient! Trustworthy! How a dealership should be run. Exactly how a shop should be run. More

by richardkreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel , Wills Philyaw
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Sep 01, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad we have earned your trust and hope to continue working with you in the future. We hope to see you again here at Kia of North Austin.

August 27, 2022

Scheduling was easy and worked well with any schedule. My issue included some back ordered parts and the got the parts quickly and we scheduled replacement. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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Aug 30, 2022 -

Kia of North Austin responded

Hello, Matt. We are so glad that everything went well during your recent visit. It's awesome to know that our Service Team received the parts quickly and successfully scheduled the replacement for your vehicle. Thank you for the five-star review and we hope that you will continue to choose Kia of North Austin for any future automotive care.

August 26, 2022

Brian did a great job recommending service options based on my vehicle and mileage this visit and moving forward. More

by jdemov12111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 01, 2022 -

Kia of North Austin responded

Our Service Team strives to provide the best information to our valued customers regarding the needs of their vehicles. Thank you for choosing Kia of North Austin and we look forward to continuing to keep your vehicle running great.

August 26, 2022

Always great service & Danial E. service rep is fantastic. Service done in a timely manner & car is always returned washed & clean. I wouldn’t go to any other KIA dealer for service More

by Marthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Aug 30, 2022 -

Kia of North Austin responded

On behalf of us at Kia of North Austin, I would like to thank you for sharing this great review about our dealership! We are thrilled that you consistently enjoy your experience working with our team. Have a wonderful day.

August 22, 2022

Their hospitality was amazing and cared about what was best for the customer. I felt very comfortable leaving my car in their hands. More

by alexander.watson95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 24, 2022 -

Kia of North Austin responded

We are very appreciative of your fantastic feedback for us at Kia of North Austin. Our Service Department is glad to learn that you had an exceptional visit with us. Thank you for entrusting our dealership with your vehicle services. We are always ready and happy to help if you need us in the future.

August 22, 2022

I've been dealing with Kia for over 10 years and my experience have been excellent with this dealership More

by Jimmiev66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun
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Aug 24, 2022 -

Kia of North Austin responded

Hello. We are truly honored to have earned your trust and loyalty. Thank you for your 5-star review and for continuing to make Kia of North Austin your dealership of choice!

August 21, 2022

Everyone we interacted with was amazing! Bailey was so informative and patient. Our finance person Nick was great and we had such a pleasant car buying experience More

by Ericatorres2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Kia of North Austin responded

Hello. It’s lovely to read your five-star review with kind words of appreciation for our hard-working Sales Team at Kia of North Austin. We hope to serve you again soon!

August 20, 2022

Friendly and respectful service advisor explained what was needed and crew did all work in a timely manner. More

by Talktocraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept staff
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Aug 23, 2022 -

Kia of North Austin responded

Kia of North Austin appreciates these kind praises of our Service Team. We are glad to have provided you with a timely servicing visit, as well as friendly and respectful interactions. Let us know if there is anything else we can assist you with.

August 20, 2022

Professional, polite, clean environment. Dealerships are always pricey, but I do feel like my car is known and well cared for More

by Workingmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
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Aug 23, 2022 -

Kia of North Austin responded

It is our goal to provide our customers with professional and polite interactions, as well as a clean environment here at Kia of North Austin. We are glad to have you as a valued customer, allowing us to know your vehicle and provide the best care. We are always here for your automotive needs.

August 18, 2022

My family’s 6th car from this location and 5th with Wills. Best feedback I can give someone reading this is my wife & I trusted our Kia Family to take care of our daughter and son when they needed a ca More

by Coach Trey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinie , Jason Thompson, Cody Frazier, Wills Philyaw
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Aug 23, 2022 -

Kia of North Austin responded

We know the importance of having a great experience when purchasing your car. We're so glad that you've had such a positive experience. Thank you for taking time out of your busy day to leave this rating.

Aug 23, 2022 -

Kia of North Austin responded

We know the importance of having a great experience when purchasing your car. We're so glad that you've had such a positive experience. Thank you for taking time out of your busy day to leave this rating.

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