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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,995 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,995 reviews

September 25, 2024

Sebastian and other staff provided a great buyer experience. All questions about the EV9 were answered and the lease process was straight forward. More

by jbpark10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Kia of North Austin responded

Thank you for the five-star review! We're glad to hear that Sebastian and our team provided you with a great buying experience and answered all your questions about the EV9. We look forward to seeing you again next time at Kia of North Austin!

September 23, 2024

Everyone was very on point and very nice and friendly and helpful the service was amazing thank you More

by blackmama88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 24, 2024 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that you found our service amazing and the team friendly and helpful. We appreciate your feedback!

September 22, 2024

Daniel Epstein and his team did an amazing job once again. Every time I’m there, it is a five star experience. More

by ezra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstien
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Sep 23, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that Daniel Epstein and his team at Kia of North Austin consistently provide a five-star experience. We look forward to serving you again in the future!

September 20, 2024

Always get top notch service at Kia North Austin. Everyone is professional and friendly. We would not go anywhere else! More

by gopherit74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Sep 23, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin consistently provides top-notch service. We look forward to serving you again in the future!

September 19, 2024

Service was excellent. Liked the way Carlos A. Took care of me. There was no pressure to do more things then I could afford. Thank you More

by pturner037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Sep 20, 2024 -

Kia of North Austin responded

Thank you for the wonderful review! We're glad Carlos was able to provide excellent service without any pressure. We appreciate your feedback and look forward to serving you again at Kia of North Austin!

Sep 20, 2024 -

pturner037 responded

You are welcome! Thanks again.

Sep 20, 2024 -

Kia of North Austin responded

We're thrilled to hear you had a positive experience with us. If you ever need assistance again, don’t hesitate to reach out. Have a great day!

September 17, 2024

Kia has always been very good at sending me service reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.

September 16, 2024

Awesome Servicing Department! So happy with their customer service, so I bought another Kia, This time I got a Sportage and I love it! Hannah in Sales was so awesome, very he More

by Jammsmolt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with both our servicing and sales teams at Kia of North Austin. It’s great to know that Hannah provided excellent service and that you felt comfortable throughout the process. Enjoy your new Sportage, and we look forward to seeing you again!

September 15, 2024

Your staff and service was outstanding today I would recommend your company to my friends More

by nmargain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that our staff and service exceeded your expectations. We appreciate your recommendation and look forward to serving you and your friends in the future!

September 14, 2024

Carlos Areizaga Is very awesome, professional and so accommodating. Give him a promo. Thanks Carlos! More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that Carlos provided you with excellent, professional service. We’ll be sure to pass along your praise. We look forward to serving you again at Kia of North Austin!

September 09, 2024

They are very efficient, the purchasing process is fast, simple and clear. Thank you so much More

by Rebeca Bravo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dj
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Sep 09, 2024 -

Kia of North Austin responded

Rebeca, thank you for your kind words! We’re thrilled to hear DJ provided excellent service and made the process smooth for you. We appreciate your feedback and look forward to assisting you again at Kia of North Austin!

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