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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,104 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,104 reviews

September 22, 2022

Great buying experience and very good sales staff! Pleasant and easy buying the car! Thanks! More

by fascoops1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Castejon, Jason Thompson, Joshua Lemieux
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Sep 22, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was an easy experience! We hope to see you again here at Kia of North Austin!

September 20, 2022

Great to work with. Everything was explained thoroughly. The staff here was very friendly and welcoming. More

by Luis V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Coffee, Joshua Lemieux
Report | Print
Sep 20, 2022 -

Kia of North Austin responded

Hi Luis, Thank you for the review! We are glad your time with us was great! We hope to work with you again here at Kia of North Austin!

September 19, 2022

Brad was an amazing salesman. Made the whole buying process and easy one. He and Josh worked within my budget to get me in my car. They made the long drive to get the car worth it More

by sarob168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bovee, Joshua Lemieux
Report | Print
Sep 19, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad that Brad was able to provide you with an easy experience here at Kia of North Austin! We look forward to seeing you again soon!

September 19, 2022

Sales and finance guys we’re great. Very good experience. Possibly the best dealership experience I’ve had. More

by Shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bovee
Report | Print
Sep 19, 2022 -

Kia of North Austin responded

Hi Shane, Thank you for the review! We are happy to hear your time with us was great! We hope to continue working with you here at Kia of North Austin!

September 17, 2022

Awesome and fantastic team got us what we wanted and we couldn’t be happier More

by zachmann16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bovee
Report | Print
Sep 18, 2022 -

Kia of North Austin responded

Hi Zach, Thank you for the review! We are glad you had an awesome time with us! We look forward to working with you again here at Kia of North Austin!

September 17, 2022

Always friendly, listens to me, easy to schedule an appointment, keeps one updated on service progress, and the waiting area is comfortable. More

by Twis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Sep 18, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again soon!

September 16, 2022

Wills did an amazing job from start to finish. This is my second vehicle that he assisted me getting. Once again thank you for all your hard I will be back if I need more. More

by Theonewhogives
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Report | Print
Sep 16, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad you had an amazing experience with us here at Kia of North Austin! We hope to see you again in the future!

September 14, 2022

Most time very helper and easy to get in and out. Most of the time. More

by dawnyo512
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dont person name
Report | Print
Sep 15, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad to hear that your time with us was easy! We look forward to seeing you again here at Kia of North Austin!

September 12, 2022

Daniel Epstein is the best. Super friendly and profesional and fast!! Excellent costumer service and great location More

by gerardlabou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Sep 13, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind review! It was a pleasure to work with you here at Kia of North Austin! We hope to see you again in the future!

September 12, 2022

Dishonest. Salesman provided CPO cost $1600 including LoJack. Finance included cost $2500 still charged LoJack More

by mortiz2468
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Lemieux, Jason Bertola
Report | Print
Sep 15, 2022 -

Kia of North Austin responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with an honest experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Ben Klein Benklein@lithia.com

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