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Kia of North Austin

Austin, TX

4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

October 12, 2022

Great experience. Bought a Used Tahoe and they were all very pleasant to work with! More

by Freedom Eagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
Oct 13, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a pleasant experience! We hope to see you again here at Kia of North Austin!

October 12, 2022

Excellent customer service and very knowledgeable of their inventory. They were not pushy as most salesman tend to be and they actually listen to you in what you want. Explained everything in great deta More

by Vickiesamarripa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
Oct 12, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad you had excellent customer service! We hope to see you again soon!

October 11, 2022

The best customer service l have had in the last 40 years of buying cars. Will continue to buy from and service from this dealer. More

by Waskaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Ivan Rodriguez
Oct 12, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad we could provide you with the best customer service! We hope to see you again here at Kia of North Austin!

October 11, 2022

Was pleased with the customer service and appreciated that Kia North had openings for an appointment this week. And they honored the warranty for battery replacement, no charge to install at the Kia Nort More

by Pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel J. Bernal
Oct 12, 2022 -

Kia of North Austin responded

Hi Pauline, We appreciate the review! We are glad your time with us was fantastic! We look forward to working with you again here at Kia of North Austin!

October 07, 2022

Best and quickest car buying experience I’ve ever had! The team worked very well and the communication was perfect. More

by flatter-seine0p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Myhra, Daniel Epstein
Oct 11, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was quick and efficient! We look forward to seeing you again here at Kia of North Austin!

October 04, 2022

Willis was amazing! He made the whole experience a great one. Buying a car is never easy but he definitely made it as simple as he could. I did not feel like I was press More

by Yazzy1828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Joshua Lemieux
Oct 04, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was amazing! We hope to see you again here at Kia of North Austin!

October 03, 2022

I have always received great service at the Kia N Austin location! Service agents have always explained my car’s needs and repairs thoroughly. More

by DLaytonAustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Service Dept.
Oct 04, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was great! We hope to work with you again here at Kia of North Austin!

October 03, 2022

Great car buying experience, hands down. The team was very down to earth, easy to communicate with. Will recommend to family and friends. Extremely happy with our purchase! More

by L.ontiveros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Durst, Jason Bertola
Oct 04, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was an easy experience! We hope to see you again here at Kia of North Austin!

October 02, 2022

Horrible service especially from the finance department. I was only given a first name of the finance manager, Susan, it took the office approximately 6 months to provide me car tag. During this wait time I More

by Kevinrobertson225
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Idais
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Petermann, Levi Durst
Oct 05, 2022 -

Kia of North Austin responded

Hello, Thank you for sharing. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Ben Klein Benklein@lithia.com

October 02, 2022

Wills was great, and so was the finance manager! Everyone was so kind and I never felt like I was being taken advantage of. After a bad experience at another dealership, they were like a breath of f More

by pahill23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Joshua Lemieux, Levi Durst
Oct 03, 2022 -

Kia of North Austin responded

Hi, Thank you for the kind words! We look forward to working with you again here at Kia of North Austin!

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