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Kia of North Austin

Austin, TX

4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

January 02, 2023

Jason was extremly patient with us and answered all our questions. I will reccomend him to our family and friends. More

by JUDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bertola
Jan 04, 2023 -

Kia of North Austin responded

Hi Judy, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Kia of North Austin!

December 31, 2022

The Kia of North Austin has friendly and knowledgeable staff. We are pleased with our purchase. More

by Theory0785
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Kia of North Austin!

December 29, 2022

Excellent service! Quick, easy, and out in less than an hour. Thank you for your promptness and great customer service! More

by dklein29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Dec 30, 2022 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad your time with us was a quick and easy experience! We hope to see you again here at Kia of North Austin!

December 29, 2022

Professional, courteous, helpful, and made our wait time a breeze by getting us a Lyft to the mall. So grateful for this dealership More

by needs-cruller-0b
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 30, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Kia of North Austin!

Dec 30, 2022 -

needs-cruller-0b responded

Hi it’s Caron Hunter You guys are the best Happy New Year

December 28, 2022

Great service! ! Very friendly employees!! Will recommend to other people. I just bought my 3rd Kia last night. More

by Austinbakers2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 29, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Kia of North Austin!

December 28, 2022

Jeson Bertola was very patient and polite! He make the buying experience very pleasant. He did answer all our questions. More

by mijaeljew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Bertola
Dec 29, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of North Austin!

December 21, 2022

Quick check in; serviced car in less than than predicted; pleasantly surprised to see car washed and vacuumed, price for service reasonable More

by Mittieyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 21, 2022 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of North Austin!

December 21, 2022

This is an update on my initial review after purchasing my teenage daughter’s first vehicle from Kia of North Austin. There is no way this vehicle should have passed inspection when it came in to Kia!! We More

by Amoore0686
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Wills Philyaw
Dec 22, 2022 -

Kia of North Austin responded

Hello Andrea, Thank you for bringing this to our attention. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Ben Klein Benklein@lithia.com

Dec 29, 2022 -

Amoore0686 responded

I sent you an email, but I’m still waiting on a response.

December 21, 2022

the team was extremely attentive and resolute. They also provide me a better experience with the car More

by vanessa.pittar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Idais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ, Joshua Lemieux
Dec 22, 2022 -

Kia of North Austin responded

Hi Vanessa, Thank you for the review! We are glad your time with us was an attentive experience! We hope to see you again here at Kia of North Austin!

December 20, 2022

Kia North is the best! Great customer service! Keep up the good work! Thank you for your excellent service. More

by Cynthia F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Kia of North Austin responded

Hi Cynthia, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again here at Kia of North Austin!

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