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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

May 03, 2023

My experience with Brad was exceptional. He was extremely helpful, very professional, but still very personable. He valued my family's loyalty and worked with me to get a deal I was comforta More

by diegorivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Brad Bovee
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May 03, 2023 -

Kia of North Austin responded

Hi Diego, Thank you for the review. We are glad your time with us was an exceptional experience. We hope to see you again here at Kia of North Austin.

May 03, 2023

Both Dylyun & Richard were great No pressure- honest answers! Very knowledgeable Great location for us as well More

by Shirley & Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylyun Villarreal
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May 03, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an honest experience. We hope to see you again here at Kia of North Austin.

April 25, 2023

Barry and Ivan was great during the whole buying process. Both had great customer service and very knowledgeable about the vehicles they are selling. More

by jbarlow71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry, Jason Thompson, Ivan Rodriguez, Levi Durst
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Apr 25, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a smooth process. We hope to see you again here at Kia of North Austin.

April 25, 2023

I brought my 2021 Niro in for its second oil change and got excellent service. More

by brgpug
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
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Apr 26, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

April 24, 2023

Always have been 100% with us and any repairs. The service team are great and make a huge effort in completing great work. Appreciate this. More

by NachoATX512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean & Jesse
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Apr 25, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

April 24, 2023

Very good experience purchasing a CPO Soul with my son. They went over everything and took time to teach him all the parts of car financing More

by Paul Groff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Kia of North Austin responded

Hi Paul, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

April 22, 2023

The staff are very friendly and professional. Great service. My Advisor is very thorough and knowledgeable. More

by angelinwaiting8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Apr 25, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

April 19, 2023

Very dependable and straightforward. The service rep. Was with me the entire way and the app explaining the work and needed care was very helpful. More

by garygjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep. Bryan.
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Apr 25, 2023 -

Kia of North Austin responded

Hi Gary, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again soon.

April 18, 2023

Great hospitality. . Was greeted with in 5minutes upon arrival for the service..thank you smile More

by r_luvsrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Apr 18, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again down the road.

April 15, 2023

Outstanding customer service,simply the best and efficient car dealership that I've ever experienced. I recommend KIA!!! More

by tysonlonnie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier, Derek Martinez, Wills Philyaw, Shane Hauser, Brad Bovee, Joshua Lemieux, Jason Bertola, Josue Castejon, Delane Sheppard
Report | Print
Apr 18, 2023 -

Kia of North Austin responded

Hi Tyson, We appreciate the review. We are glad your time with us was an outstanding experience. We hope to see you again here at Kia of North Austin.

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