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Kia of North Austin
Austin, TX
2,001 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
November 09, 2022
Wills and the whole team at Kia worked really hard to reach an agreement that would make everyone happy. Wills was friendly and engaging throughout the whole process even when I got cranky and tired. Now reach an agreement that would make everyone happy. Wills was friendly and engaging throughout the whole process even when I got cranky and tired. Now that I've gotten some sleep I'm no longer cranky and instead I'm very pleased with my purchase. More
by MeghanD
November 09, 2022
This is the 3rd vehicle I have bought from Wills. . he makes the car buying process so fun and easy. He listens to your needs and is great at putting you in the vehicle that best fits your wants and n . he makes the car buying process so fun and easy. He listens to your needs and is great at putting you in the vehicle that best fits your wants and needs. More
by sarahzehr2013
October 31, 2022
Brian in the Service Department kept me briefed during every step of the process. Richard (from Finance) saw me in the waiting area and remembered me from my purchase, and asked me how I was enjoying my n every step of the process. Richard (from Finance) saw me in the waiting area and remembered me from my purchase, and asked me how I was enjoying my new Sportage. A great group of people there at my Kia dealership! More
by fred.guerra
October 29, 2022
Wills & the team were all very nice, knowledgeable and efficient. They were patient with my requests & really helpful. It was clear that Wills really cares about his clients! efficient. They were patient with my requests & really helpful. It was clear that Wills really cares about his clients! More
by Britaneycooper
Employees Worked With
Derek Martinez, Wills Philyaw, Joshua Lemieux
October 27, 2022
The customer service is great and it makes the experience a very positive one. Patrick was the representative who assisted with my cars needs and he was a pleasure to work with. A 5 star visit. a very positive one. Patrick was the representative who assisted with my cars needs and he was a pleasure to work with. A 5 star visit. More
by Max Abeyta
Employees Worked With
Patrick in Service
October 26, 2022
Had the pleasure of working with Mr. Wills! Had my daughter with me, made us feel at home. Quick, easy process, straight forward and were acceptive to any changes I needed! #kiafamily Wills! Had my daughter with me, made us feel at home. Quick, easy process, straight forward and were acceptive to any changes I needed! #kiafamily More
by Malvin.vallejo
October 24, 2022
Got same day appointment 45 mins after call, excellent! On arrival was welcome with a kind smile. Service was quick and informative of my experience with hazards with my tires, nothing found wrong. But was On arrival was welcome with a kind smile. Service was quick and informative of my experience with hazards with my tires, nothing found wrong. But was informed my battery was just about dead. Bought one and departed with more information concerning the use of my IPhone to work most of the Kia/phone service offered. More
by Joetx
Employees Worked With
Brian Hall, Maintenance Person, Pay Section
