Kia of North Austin

Jeson Bertola was very patient and polite! He make the buying experience very pleasant. He did answer all our questions. He make the buying experience very pleasant. He did answer all our questions. More

Great service! ! Very friendly employees!! Will recommend to other people. I just bought my 3rd Kia last night. ! Very friendly employees!! Will recommend to other people. I just bought my 3rd Kia last night. More

Quick check in; serviced car in less than than predicted; pleasantly surprised to see car washed and vacuumed, price for service reasonable pleasantly surprised to see car washed and vacuumed, price for service reasonable More

This is an update on my initial review after purchasing my teenage daughter’s first vehicle from Kia of North Austin. There is no way this vehicle should have passed inspection when it came in to Kia!! We my teenage daughter’s first vehicle from Kia of North Austin. There is no way this vehicle should have passed inspection when it came in to Kia!! We test drove the vehicle and came to the conclusion that it needed new shocks and struts (normal wear in tear for the age and mileage), but we’re reassured that everything else was good to go. After purchasing and driving the vehicle from the dealership to our home (30mins away), and to and from the gas station, we realized there was something more going on than we thought. We took it to our local shop and I was told that the steering rack was actually broken and has to be replaced and one of the tyrods is broken away from the wheel and just banging around. The right passenger wheel was actually about to fall off!!! How in the world did this pass inspection, or better yet, how could this dealership knowingly sell this hazardous vehicle to a single mother and her teenage daughter?! I’m disgusted! So now I’m out of pocket another $3,000 and hoping this is the only issue that pops up with our car. SHAME ON YOU KIA OF NORTH AUSTIN!! More

the team was extremely attentive and resolute. They also provide me a better experience with the car They also provide me a better experience with the car More

Kia North is the best! Great customer service! Keep up the good work! Thank you for your excellent service. Great customer service! Keep up the good work! Thank you for your excellent service. More

I highly recommend Wills Philyaw, Ben Klein and really the whole team at Kia of North Austin- this was the best experience I’ve ever had purchasing a vehicle! Wills and Ben went above and beyond to help m the whole team at Kia of North Austin- this was the best experience I’ve ever had purchasing a vehicle! Wills and Ben went above and beyond to help me find a vehicle I wanted in my price range. They provided multiple vehicle options with pricing and payments, took the time to answer all of my questions and made the purchase process quick and easy. Everyone there was so friendly, knowledgeable and professional, plus financing was a breeze. I will never buy a car from anywhere else and will send all my friends and family here as well! More

Excellent service. Prompt attention. No upsell. The car wash was appreciated Shawn was thorough and very helpful Prompt attention. No upsell. The car wash was appreciated Shawn was thorough and very helpful More

Met me as soon as I drove up, explained their procedures, and offered coffee & biscuits while I waited. Worst part was driving all the way there & back! and offered coffee & biscuits while I waited. Worst part was driving all the way there & back! More

Brian Hall and Patrick in the service department at Kia of North Austin always give the greatest service! of North Austin always give the greatest service! More