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Kia of North Austin

Austin, TX

4.8
1,999 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,999 reviews

February 10, 2023

I took my kia to North Austih Kia for repairs and they were great! The staff are very friendly and they know how to get things done in a timely manner. I would definitely recommend them to anyone. D. Bun More

by D. Bunton
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in the Service Department.
Feb 13, 2023 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Kia of North Austin!

February 10, 2023

Bailey Hendrick was amazing. He was super detailed, didn't rush us, extremely knowledgeable and if he didn't have an answer he went and found out. I can't say enough about our ti More

by Nancy.esparza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Kia of North Austin responded

Hi Nancy, Thank you for the review! We are glad your time with us was an amazing experience! We hope to see you again here at Kia of North Austin!

February 09, 2023

Daniel Epstein in service was great to work with. He understood the issues I was having and had an immediate solution. They got me a lyft ride home and back to pickup my car. Much appreciated! More

by Sasha Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Feb 10, 2023 -

Kia of North Austin responded

Hi Sasha, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Kia of North Austin!

February 09, 2023

First time car buyer right here and Wills made the car buying process so easy + stress-free. Also, he is very observant which is a plus when shopping around for a car. He not only understood exactly what More

by shaylaxshayla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Joshua Lemieux
Feb 09, 2023 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad your time with us was an easy process! We hope to see you again here at Kia of North Austin!

February 08, 2023

The service I received was extremely excellent customer service and I will recommend my family!! More

by Roni01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 09, 2023 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again down the road!

January 25, 2023

Everyone was very friendly and helpful. They made our experience a happy and enjoyable one. More

by Delta
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Petermann, Jason Bertola
Jan 26, 2023 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was a helpful experience! We hope to see you again here at Kia of North Austin!

January 23, 2023

Excellent And customer service was helpful for what I was looking for Experience was 10 out of 10 More

by Rochamichael10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lemieux, Dylyun Villarreal, Delane Sheppard
Jan 24, 2023 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad you had a helpful experience with us here at Kia of North Austin! We hope to see you again soon!

January 20, 2023

Great experience! ! James was super helpful! They treat you with respect and want to help. More

by TtJuliet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Underwood, Joshua Lemieux
Jan 24, 2023 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad your time with us was a helpful experience! We hope to see you again here at Kia of North Austin!

January 18, 2023

Stopped in today to ensure I wasn't part of a recall. The service team took my '23 Sportage back and handed me my keys with a clean bill of safety in about 15 minutes. It was a quick visit, and they STIL More

by fred.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in Service 5 stars! Rick Williams in Finance 10 stars!, Dylyun Villarreal
Jan 18, 2023 -

Kia of North Austin responded

Hi Fred, Thank you for the review! We are glad your time with us was a quick experience! We look forward to seeing you again here at Kia of North Austin!

January 17, 2023

KIA of North Austin has one of the best service centers around. They take care of their customers and do an excellent job. I have been getting my vehicles serviced there for years. Wouldn't go anywhere More

by TAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Service, Harrison Stivrins, Service, Eugene Penberg
Jan 18, 2023 -

Kia of North Austin responded

Hi, We appreciate the review! We are glad your time with us was the best experience! We hope to see you again here at Kia of North Austin!

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