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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
1,999 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,999 reviews

March 20, 2023

I found service informative, helpful, Daniel always answered calls, great pickup service, professional.and friendly. The video service is great. I have been going to Kia for five years for services n More

by maestraamable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel is my go to service employee. He is well informed and answers my concerns.
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Mar 20, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to earn your business again here at Kia of North Austin.

March 18, 2023

Great service from friendly, knowledgeable staff. They provided me with an amazing buying experience. Easy to do business with folks that are enjoyable and helpful. More

by CajunDolemite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

March 13, 2023

All Staff are friendly and knowledgeable. Staff got me in and out in a very reasonable amount of time. More

by Sjallentx74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get anyone's name
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Mar 13, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

March 13, 2023

Had an appointment and they completed all the work the same day. BrianHall was my advisor and he was thorough and answered all my questions . More

by Jenn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hall
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Mar 13, 2023 -

Kia of North Austin responded

Hi Jenn, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of North Austin.

March 07, 2023

Patrick was very professional and pleasant to work with. Went above and beyond. Looking forward to working with him again More

by ladybug78628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girls that check me out.
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Mar 07, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was an easy and professional experience. We hope to see you again here at Kia of North Austin.

March 07, 2023

Excellent, honest and rapid turnaround for my first service. I lease my Niro EV from Austin North Kia, and they’re a great dealership to do business with. More

by efloyd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 08, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a transparent experience. We hope to see you again here at Kia of North Austin.

March 06, 2023

Always professional and informative, sometimes when it get busy the team keep focusing on great customer care and service. More

by lanphier1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 06, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was an overall great experience. We hope to work with you again here at Kia of North Austin.

March 06, 2023

Great service. Fast and efficient. Wills is the best. No complaints. Would come back again! More

by EDOG
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
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Mar 07, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are happy to hear your time with us was a wonderful experience. We hope to see you again here at Kia of North Austin.

March 05, 2023

Jason was INCREDIBLE! He made the buying experience with Kia easy and enjoyable. My family has only ever bought fords but with my job and the amount of travel I do every f More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux, Jason Bertola
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Mar 06, 2023 -

Kia of North Austin responded

Hi Megan, Thank you for the review. It was a pleasure to work with you here at Kia of North Austin. We hope to see you again down the road.

February 27, 2023

Sean at the service desk was excellent! Very helpful and professional! The service interval was prompt and spot on. More

by mickeyschwarz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hauser
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Feb 28, 2023 -

Kia of North Austin responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again down the road!

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