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Kia of North Austin

Austin, TX

4.8
2,103 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,103 reviews

August 05, 2023

This place takes care of its customers. The service department is awesome and does what it says it will do! Carlos was our point person this time and he was present, listened, professional, More

by Moonrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Aug 07, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an awesome experience. We hope to see you again here at Kia of North Austin.

August 04, 2023

Patrick did an amazing job! He was very attentive and demonstrated excellent service! My car was ready long before it was due to be ready. Communication was excellent! More

by dondavid1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Aug 04, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to see you again here at Kia of North Austin.

August 04, 2023

Daniel was great helping me with my Kia seat issue. He even took the time to double check my warranty and got it approved. More

by Zandra979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 04, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of North Austin.

August 03, 2023

Very friendly service and I highly recommend. Everything was done in a timely manner and as promised. More

by Amandanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 04, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

August 02, 2023

Dealership is great to work with! Super friendly staff. I'd buy there again in the future. More

by Colleen.a.civello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner, Levi Durst
Aug 03, 2023 -

Kia of North Austin responded

Hi Colleen, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

August 02, 2023

Yes. I was thoroughly impressed with the sales experiences that Dylyun provided. From start to finish he went above and beyond any expectations I had of a More

by egwrighteod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylyun Villarreal
Aug 02, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. It was a pleasure to work with you here at Kia of North Austin. We hope to see you again down the road.

July 31, 2023

Awful experience. Will not recommend to anyone. The ''safe'',''technically correct'' and''inspected'' by Kia North of Austin used car came out as full of breakdowns af More

by Lana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Myhra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Kia of North Austin responded

Hello Lana, Thank you for bringing this to my attention. It is regrettable to hear about the experience you had with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ben Klein Benklein@lithia.com General Manager

July 30, 2023

Everyone was friendly! Not a single person was pushy about selling me a car, especially since it was my first time. I highly recommend this dealership for everyone looking More

by BeautyStitches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Kia of North Austin responded

Thank you for the positive review! We're delighted that you had a friendly and pressure-free experience during your first car purchase. Your recommendation means a lot to us. Thank you for choosing our dealership, and we hope you enjoy your new car!

July 30, 2023

Customer Experience and Customer Service top notch! Josue Castejon was excellent. He was thorough, explaining everything in detail and made the car buying experience wonderful. More

by Vickilpar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josue Castejon
Jul 31, 2023 -

Kia of North Austin responded

We're thrilled to hear that you had a wonderful car buying experience with our team here at Kia of North Austin! We are glad to hear that our team provided top-notch customer service and explained everything in detail. Thank you for choosing us, and we hope you're enjoying your new car!

July 30, 2023

Thank you Cody Webster for the friendly and professional service that you provided. I must be honest when I say that you were exceptional to make sure customer satisfaction. Thank you!. More

by elliott.cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Webster
Jul 31, 2023 -

Kia of North Austin responded

Thank you for your kind words and appreciation, Elliott! We're thrilled to hear that Cody provided exceptional service and ensured your satisfaction. We value your business and hope to serve you again at Kia of North Austin!

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