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Kia of North Austin
Austin, TX
1,998 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience.
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,998 reviews
May 11, 2023
I researched the vehicle I wanted, dropped by to make sure it was still in stock, and completed the deal in less than 2 hours. Fastest deal I’ve done in my last 8 purchases. sure it was still in stock, and completed the deal in less than 2 hours. Fastest deal I’ve done in my last 8 purchases. More
by Bleedorangefc
May 07, 2023
North Austin team was really great, they answered all my questions and gave me very good details on how certain things work. I like to thank y’all for helping me get the car I wanted. questions and gave me very good details on how certain things work. I like to thank y’all for helping me get the car I wanted. More
by kassandraaranda28
Employees Worked With
Dj, Joshua Lemieux, Dylyun Villarreal
May 06, 2023
DO NOT TRUST THEM! !!The most unscrupulous sales experience we’ve ever experienced. We had a completely signed agreement with the understanding that we would return the !!The most unscrupulous sales experience we’ve ever experienced. We had a completely signed agreement with the understanding that we would return the following morning to pick up the car after it was detailed and receive a usb thumb drive of our contract. They later realized the sales department made a pricing error and now refuse to give us a copy of the agreement we signed . The detail wasn’t completed. And NOW they claim there’s a title issue on a car they bought from an employee’s family member, but aren’t willing to show us the issue. Lithia Motors should be ashamed of Kia of North Austin and start looking into the multiple reviews regarding their sales practices. Kia Corporation should be ashamed to have them represent their brand. More
by nickgray78
May 03, 2023
My experience with Brad was exceptional. He was extremely helpful, very professional, but still very personable. He valued my family's loyalty and worked with me to get a deal I was comforta He was extremely helpful, very professional, but still very personable. He valued my family's loyalty and worked with me to get a deal I was comfortable with. He made sure I thoroughly understood the details, answered all questions and was extremely patient. I look forward to working with him and this dealership for a long time! More
by diegorivera
May 03, 2023
Both Dylyun & Richard were great No pressure- honest answers! Very knowledgeable Great location for us as well answers! Very knowledgeable Great location for us as well More
by Shirley & Don
May 03, 2023
Excellent service for routine oil/tire rotation. Service consultant Jesse was most professional and kept me advised of status. Wait time was shorter than originally promised. Service consultant Jesse was most professional and kept me advised of status. Wait time was shorter than originally promised. More
by framis1
Employees Worked With
Jesse
April 25, 2023
Barry and Ivan was great during the whole buying process. Both had great customer service and very knowledgeable about the vehicles they are selling. Both had great customer service and very knowledgeable about the vehicles they are selling. More
by jbarlow71
April 24, 2023
Always have been 100% with us and any repairs. The service team are great and make a huge effort in completing great work. Appreciate this. The service team are great and make a huge effort in completing great work. Appreciate this. More
by NachoATX512
Employees Worked With
Sean & Jesse
